I love the chain, however the Hogs Breath at Parramatta is hopeless! I keep going back, hoping that each time it'll get better. Meals are average, customer service poor and no one really cares. One time I tried to book a table and the phone kept ringing out. When we went to the restaurant, the staff asked had we made a reservation, I said no, because no one would answer the phone. The staff then followed by saying, well I have been standing by the phone the whole time and no one has called. I showed them my phone to prove that I was calling the right number and I had tried four times. Then the staff tested the phone, and to no surprise wasn't working. Turns out someone had unplugged the phone to charge their iphone. The staff had a major attitude problem. Despite my repeated attempts to give it another ago, I have now given up. Don't bother wasting your time.