In June this year my daughter called upon Home Tune to check her Misubishi Lancer, which she thought was 'surging'.
The 'mechanic' started the car, revved the engine, checked a spark plug and said the engine was 'stuffed'. The report states the car "Needs engine". He offered to fix the car privately "cheaper than the big places"..
The car was then left unused for some months while she tried to work out a way to get it replaced.
In September I started the car and drove it 40km to my place without incident. I then had the car inspected and tuned by my regular mechanic. The only problem he found was that the spark plug leads caused an intermittent miss under load, so they were replaced. The engine has performed faultlessly since.
My view, reinforced by my mechanic, is that the assessment made was incorrect, and a waste of $77.00.
Home Tune's website stresses that they guarantee their work, so I asked them to refund the $77.00 charged for the Home Tune visit. So far none of my three emails sent via their website over the past month have been answered.
I contacted the Victorian Automobile Chamber of Commerce (VACC), to find they are not members. Their advice was to contact Consumer Affairs.