Home Tune Mobile Mechanics

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Home Tune Mobile Mechanics can service your car at home, at work or anywhere in Melbourne, 7 days a week. Home Tune Mobile Mechanics offer car servicing and mechanical repairs for all makes and models. Home Tune provides car servicing, breakdown assistance, mechanical repairs and auto electrical services. We can service your car at home or at work at your convenience with our quality guaranteed and serviced by our qualified technicians. Call Home Tune on 1300 368 863 or visit our www.hometune.com.au.

Reviews of Home Tune Mobile Mechanics

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  • khen032  Newbie   1 review
    This has been the Worst service I could possibly imagine! After calling them out they gave me an incorrect fault and didn't fix my car and then when I asked them about what was the problem I got told "I don't have time for this" No return phone calls... the list goes on. Buyer Beware

    6 days ago - 13/06/2013

  • anothercustomer   8 reviews
    I was looking at buying a used vehicle from Melbourne. I needed a pre-purges inspection and tried a few places. Most of them were already fully booked. Eventually found HomeTune was available and I quickly got them in for the booking for a pre-purchase inspection for $260+. Firstly the guy did not explain that their inspection was only 74 points and did not include compression testing or engine scan. I received a call the next day from other mechanics who are the same company and later quoted me $160+ for compression testing and $60+ for engine scan. Reluctantly (as I thought compression is normally included) I went also for the Engine Scan at least, so the total came as $320+.

    The guy who turned up, spent 30-40 minutes to look at the car. They then gave me a call started going over their findings. They sounded really muddled and unhappy. When I asked them to send me the report and I will go over it, they said "Really! Well, do you need it, I just went over it with you! I will see when I can fax it through if I get some time!". It was a $300+ dollar report. The report arrived 3 days late! The report was very unprofessional. Hand written/Scribbled which could not be understood! Scanned in an angle. Scanning quality was terrible. Report was only one page compared to others which is thorough and comprehensive. There were no photos of the problems.

    One of the major problems they highlighted was there was chip in the windscreen and it wont pass RWC. I called the guy back up to check where and how big was the chip as they never reported the size of the chip and the side it was on. Their first comment was "i just told you" and then commenced with the details. The seller had RACV come in to quickly get it fixed and RACV found it was only a sand particle!

    After I picked the car up, I saw some paint scratches which was also not on the report.Lucky for me the car was really in good shape and the dealer was good, or else I believe I could have ended up with a lemon.

    This is what I thought of them:
    Pros: Very mobile, can go almost any place in urban Melbourne. Able to get the work done at last minute booking.

    Cons: Not thorough, not very customer focused, reporting back system is very unprofessional, no photos, only one page scribbled report which was hard to read, not value for money.

    3 weeks ago - 24/05/2013

  • GH35   2 reviews
    In June this year my daughter called upon Home Tune to check her Misubishi Lancer, which she thought was 'surging'.
    The 'mechanic' started the car, revved the engine, checked a spark plug and said the engine was 'stuffed'. The report states the car "Needs engine". He offered to fix the car privately "cheaper than the big places"..
    The car was then left unused for some months while she tried to work out a way to get it replaced.
    In September I started the car and drove it 40km to my place without incident. I then had the car inspected and tuned by my regular mechanic. The only problem he found was that the spark plug leads caused an intermittent miss under load, so they were replaced. The engine has performed faultlessly since.
    My view, reinforced by my mechanic, is that the assessment made was incorrect, and a waste of $77.00.
    Home Tune's website stresses that they guarantee their work, so I asked them to refund the $77.00 charged for the Home Tune visit. So far none of my three emails sent via their website over the past month have been answered.
    I contacted the Victorian Automobile Chamber of Commerce (VACC), to find they are not members. Their advice was to contact Consumer Affairs.
    Be warned!

    6 months ago - 06/12/2012

  • Jules-R   9 reviews
    I dont know much about cars and was very impressed when I called Home Tune out to service my car. They showed me how things worked and what did or didnt need to be done, kept me informed about the service and cars condition and got my approval for the things that needed to be done. I really liked how the mechanic was careful and detailed. So glad that I called Home Tune to come to me and saved my time and money, compared to my previous services. Great job Home Tune. I highly recommend them!!!

    29/07/2011

  • Monday:
    9:00 AM-5:30 PM
  • Tuesday:
    9:00 AM-5:30 PM
  • Thursday:
    9:00 AM-5:30 PM
  • Friday:
    9:00 AM-5:30 PM
  • Saturday:
    9:00 AM-5:30 PM
  • Sunday:
    9:00 AM-5:30 PM

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