I am a local and have used this restaurant many times for years and found the food always good, the management very friendly, however after I was treated very rudely on the phone when I called on a Monday night, my family, and anyone I can convince, won't be using them again! If you are closed on a Monday, either be happy to answer the phone and say "sorry we are closed" or buy a $20 dollar answering machine and turn it on for goodness sake. It was obviously the staff who answered and they were beyond rude! Sorry, but it's not good enough. I feel for the actual management, they are wonderful, but your staffs are too precious and display the traits we do not want in Padstow client service. This is not the last you will hear of this.