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  • wendzee  Newbie   1 review
    Do yourself a favour and use someone else. Hunter Express (Realtime Express) have below average customer service. They said they would take 1-2 days to deliver a package that was only 2 hours away. After they failed to deliver it on time I discovered that they had taken it to Sydney 9 hours away, and because of Christmas, they wouldn't deliver it for 2 weeks. At no stage when they picked up the package did they mention that they were going to be closed for 2 weeks over Christmas.When I contacted them via email to explain that the package contained a car part and without it I couldn't run my business, I got gruff one-line answers basically telling me, tough luck. These people have no concept of customer service. Don't touch them with a barge-pole.

    4 months ago - 28/12/2012

  • KatG   2 reviews
    Would never use this courier. They rang me 2 hours before delivery telling me someone had to be home to help carry the boxes, I let them know that I could not as I was pregnant and there would be someone home after 5 to help, they told me they would be back between 5-7pm that night, hubby stayed home to wait instead of taking our son to his swimming lesson and there was NO delivery, and no phone call to let us know. Extremely slack.

    8 months ago - 27/08/2012 via TrueLocal mobile web

  • D12ReviewU   3 reviews
    Great courier company and great customer service. I have used every courier
    Company Around and have to say hunter express is my favourite. We now only use them for the last 5 years for all our national freight and local courier jobs in Sydney. They are competitive in pricing and always go above and beyond to get the job done. I hear good feedback from my clients all the time on their service. Highly recommended courier transport company. 5 stars from me.

    9 months ago - 22/08/2012 via TrueLocal mobile web

  • solhart   4 reviews
    I have never ever spoken to nicer, kinder, and more conscientious customer service ladies in my life. They are that good. Unfortunately, they are an oasis in a sea of what can be very frustrating courier service providers.

    06/11/2009

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