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Awful organisation. First delivery, they didn't leave a card. Said they had on the online tracker. Driver didn't ring the doorbell the first time just left a card. I saw him do it but he drove off before I could stop him. Originisied re delivery and to take the day off. Next day .... Well they didn't put it on the truck. No I have to re orginise another day off. Terrible company don't useread more
Never ever use this company. They are beyond awful. if you are lucky enough to get through to the call centre the women on the phone are the rudest I have ever encountered. I will never purchase an item if I know it will be delivered by Hunter Express. They are still holding my items that have been promised to delivered on Monday. It is Wednesday and still noread more
They don't give notification when they are going to deliver, they don't give notification when they've failed to deliver. They charge $30 to redeliver and they're not open weekends at all, so I can't drive out and collect the item from their depot. Their call centre is extremely slow, no one on the phone can help. I will never purchase anything from a seller on EBay if that sellerread more
the worst service that I have experienced in a long time. contracted to deliver a 40kg parcel to my home. Extra $$ paid for re delivery if not at home. Was home all day went to letterbox and found 40kg parcel dumped in carport. driver did NOT ring bell. I have emailed the company daily, phoned. All to no avail as the parcel still sits in my carport as I am unable to lift itread more
Bad service, bad experience. Driver forgot 18 Kilograms huge package to deliver on negotiated delivery (Friday). I canceled my daywork for this package & stay home but company said sorry mistake happened all time. Now I have to cancel again other day (Monday) stay home for delivery. They make mistake then costumers have to pay for them mistake.#reviewtowin
Nightmare experience and my large box was severely beaten and mistreated. Driver refused to deliver to my door and was going to leave it by side of the road. I had to help him carry a very heavy box to at least our carport. It was then too heavy for me and my husband to lift ourselves and I ended up having to call in removalists to help us get the box into ourread more
This happened to my pregnant wife. She was nine months and driver refused to giv her a hand even when he knew that our flat os on second floor
As with most people here, I was very concerned about my package being delivered in one piece. Contrary to everyone's reviews, my 60KG Bed arrived today (Syd -> Mel) without a hitch (it was shipped Friday, arrived Tuesday @11am). The only thing that bothered me is they called my mobile at 8am while I was getting ready for work, and they didn't leave aread more
Don't EVER go through this company! They told me 3 times they would call an hour before and then found a missed delivery card in my mailbox, called them again to find out they had no notes in the system, was then told they will put it in the system again, I asked to speak to the management and was told that company policy was NOT to call customers to let them know,read more