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Awful organisation. First delivery, they didn't leave a card. Said they had on the online tracker. Driver didn't ring the doorbell the first time just left a card. I saw him do it but he drove off before I could stop him. Originisied re delivery and to take the day off. Next day .... Well they didn't put it on the truck. No I have to re orginise another day off. Terrible company don't use them pleas for your business sake .... Don't use them. Cheap means exactly that.
Never ever use this company. They are beyond awful. if you are lucky enough to get through to the call centre the women on the phone are the rudest I have ever encountered. I will never purchase an item if I know it will be delivered by Hunter Express. They are still holding my items that have been promised to delivered on Monday. It is Wednesday and still no item. In the meantime there have been more than 20 phone calls to them but they still cannot get my item to me.read more
They don't give notification when they are going to deliver, they don't give notification when they've failed to deliver. They charge $30 to redeliver and they're not open weekends at all, so I can't drive out and collect the item from their depot. Their call centre is extremely slow, no one on the phone can help. I will never purchase anything from a seller on EBay if that seller uses Hunter Express from now on.
the worst service that I have experienced in a long time. contracted to deliver a 40kg parcel to my home. Extra $$ paid for re delivery if not at home. Was home all day went to letterbox and found 40kg parcel dumped in carport. driver did NOT ring bell. I have emailed the company daily, phoned. All to no avail as the parcel still sits in my carport as I am unable to lift it on my own. Why was the extra fee accepted for (see above) when they have no intention of honouringread more