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  • To Hunter Holden - Ryde

For the best prices, service and purchasing experience in Sydney. Come to Hunter Holden. The hunt is over.

Hunter Holden dealerships in Sydney provide the best prices on new, demo & used Holden cars, HSV, Holden Service & Holden Accessories. Visit a Hunter Holden dealership today & SAVE!

Reviews of Hunter Holden - Ryde

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  • anonuser12345 Newbie   1 review
    I recently purchased a Holden Captiva 5 from this showroom.
    I would say that the experience was ok, I would definitely look around with other dealers first.
    I was told before signing the contract that the car and the colour was in stock and would be delivered in a matter of 2 weeks. 5 days later, when I called them to follow up, they advised that the colour is not in stock, and gave me 2 options, either to change the colour or bear the cost of delivery which was $700 on top. This wasn't fair as it wasn't part of the delivery was the responsibility of the dealer as part of the contract. If they didnt have it in stock, thye should have advised me before signing the contract. After around 3-4 weeks, they finally delivered the car.
    There was no communication what so ever after singing the contract. The customer needs to follow up vigorously, they will not provide any updates at all.

    Another important thing is I would definitely stay away from their finance person. I wish I had the recording of what they told me before signing the contract and what they advised me on the delivery date when I questioned the contracts. In the finance contract, they added around $1500 as misc payments which I was told will not be there and they totally didn't agree to their statements.

    My advise, please be carefully and read the contract line by line and if possible stay away from their finance people. There are many companies out there who would provide you a better deal. I saved a fortune by getting a finance from a third party instead of Hunter Holden.

    4 months ago - 10/07/2014

    • hunterholden Newbie 
      Hello anonuser12345,

      I'm Mark the Dealer Principal and I have just reviewed your comments and find it difficult to believe but would really love the opportunity to get to the bottom of this. As you have signed in anonymously I would like to ask you to contact me on either email mark.roach@hunterholden.com.au or on my office phone number 02 88787878 I would be very grateful to have the opportunity to understand exactly what you are referring to and look in to your complaints. I do take these things very seriously and our online reputation is a testament to how well we manage customer satisfaction but we are not infallible and sometimes a rogue staff member can cause an issue which if so I would love the opportunity to fix. I hope to hear from you soon, regards Mark

      1 month ago - 24/09/2014

      REPORT
  • TM Barina Owner Newbie   2 reviews
    The price of the service at more than $180 under the capped price servicing policy was OK I guess given that the service interval is 9 months, but as with the previous service I had, the car sounded fantastic when I turned the key, like it was tuned or something, which is why I like to go back to them. They washed the car too, though I think they accidentally lopped off one of my 4 plastic licence plate protector holding clips, but can't say for certain!

    5 months ago - 29/05/2014

  • Len Robson Newbie   1 review
    From the long term servicing of my previous Holden's right up to helping me select my new car Hunter Holden have always strived to not only professionally manage my needs, but to treat me and my family as more than just a customer. Thanks again

    6 months ago - 08/05/2014

  • David Anderson Newbie   2 reviews
    I am very impressed with the customer service from the service department at Hunter Holden.
  • Emil Minty Newbie   1 review
    Just picked up my NEW VF Holden Calais yesterday. What a great experience it was dealing with the team at Hunter Holden. They were friendly, professional and nothing was a problem. I got the best deal on the car and they did the finance as well which was easy to do. I look forward to having my car serviced there as I`m sure the service department will be just like the sales side. Overall the operation at Hunter Holden is like a well oiled machine.

    7 months ago - 01/04/2014

  • blossomingnowbloomed   10 reviews
    Great personal service, after I purchased the car, they contacted me a week later to make sure everything was Ok, I highly recommend Hunter Holden.

    8 months ago - 14/03/2014

  • ErikaAtVauclue Newbie   1 review
    Loved the service at Hunter Holden not to mention the brilliant coffee with the egg & bacon roll while I waited. Highly recommend the team at Hunter Holden to anyone looking for a new or used car as they very much feel like a family owned & operated business as opposed to other experiences I have had with many other dealers.
  • David Anderson Newbie   2 reviews
    The team at Hunter Holden are brilliant, from the sales people to the service team. I love the onsite restaurant Nong's Kitchen as well serving some awesome Thai good. I would highly recommend this dealership.
  • TechHeadMan Newbie   1 review
    Fabulous service.

    A special thanks to Jason in the service department who as usual has taken care of things in a professional and polite manner. The Astra has been repaired and the engine now sounds MUCH better.

    Please pass on my sincere thanks to the whole team for making what can often be a trying experience so simple and easy.

    9 months ago - 12/02/2014

  • Anthony Cavalli Newbie   1 review
    NOT HAPPY bought a used car from Hunter Holden in Ryde NSW. Put deposit on car last Saturday 23/11/13 and the Odometer read 38022kms. Picked car up yesterday 28/11/13 and when I got home at Liverpool about 30km away and whilst spending time to setup the car stereo the way I like it, I find to my SHOCK that the Odometer reads 38998Kms!!!!Within 5 days AFTER I PUT MY DEPOSIT DOWN, someone has driven MY CAR for an insane 976km!!!! NO one told me anything whilst I was there. All the paperwork states 38022Kms. They did say that they added 25 litres of fuel... BUT THAT DOES NOT MAKE UP FOR DRIVING ANOTHER 976Km. Extremely unsatisfied!!!

    I believe for that I should be re-inburst for $976 for all that mileage they drove.

    Only good note I can give is with the Finance staff member. He was great.

    I am not a negative person and it disturbs me greatly to put down negative comments, but that is DISGRACEFUL!!

    Buyer beware!

    Disgruntled Customer
    Anthony

    11 months ago - 29/11/2013

    • hunterholden Newbie 
      Hello Anthony,

      I have just checked the records and nobody has driven your car however there has been a clerical error. The car when valued had the kmâ??s you mention however when traded had approximately (test drives aside) the kmâ??s you have had on delivery. As the paperwork could affect your warranty period I will have new documentation organised and sent to you and apologise for the clerical mistake. For your understanding when do not drive any sold cars at all unless required for preparation to the customer. As a gesture of good will for the clerical issue please see me when youâ??re next in and I will provide you lunch for two in our Thai restaurant.
      Once again my apologies and you can be absolutely certain the car was not driven as you reasonably thought.

      Kind regards

      Mark Roach
      Dealer Principal

      11 months ago - 29/11/2013

      REPORT
    • Anthony Cavalli Newbie 
      Thankyou for getting back to me in relation to this issue. I do recall seeing the 38022kms when I was there but as you stated it may have been on the ticket/plaque attached to car window instead of actual Odometer.

      I accept your apology and accidental mistake with printed paperwork.

      As you have updated all records and sent me the updated paperwork and state that the vehicle has not been driven, and that Holden is a reputable dealer, I will take your word for it.

      I am extremely happy with the vehicle and it seems to be in perfect condition mechanically and cosmetically. Your offer for a free lunch next time I am there is greatly appreciated.

      So since I am very happy with quality and service of the vehicle I am happy to recommend anyone to Hunter Holden in Ryde in relation to the vehicle quality and friendly staff, I could not ask for more.

      Regards
      Anthony

      11 months ago - 29/11/2013

      REPORT

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