I had my vehicle in for the 45K capped-price service @ $295 on Friday last week. When I picked up the vehicle I was given a bill of $409.15 apparently because I had to pay an additional charge to change the break fluid. When I questioned this I was told that this was not part of the scheduled service and therefore, not included in the capped-price. The service coupon states that it has to be changed every 27 months regardless, the Tax Invoice also clear states Flush Brake Fluid as per service schedule so why is there an additional charge?? This is not my cost. In total I paid $89.40 for labour for this alone (plus $14.38 for the fluid). The service coupon says that this takes .4 of an hour. That equates to $223.50 for labour for a full hour. Do you really charge your mechanics out at that rate? The total labour cost for the 2 hour service was $219.13 which equals $109.56 per hour so .4 of an hour would be $43.83 and NOT $89.40 and even then, I shouldnt be paying it. On another point the Capped Price Service brochures clearly states If any additional service or maintenance work is required that is not covered under the HoldenWise Capped Price Service program, your Holden Dealer will discuss any additional costs with you prior to performing the work. No one said anything when I booked the vehicle in, no one said anything when I dropped if off and signed the paperwork. It seems very convenient to just do it and add it to the bill. If I do not get a satisfactory outcome to this matter, I intend to take it further. Between my wife and I, we have purchased 4 vehicles at your dealership, continued to have them serviced there but after this experience, it will most likely be the last. At the 30K service they had the car for close to 2 days and didn't manage to repair the rear left door as required. The car was also returned to me with oil over the engine.