I never write reviews, especially bad ones, but I'm a hair freak, I love my hair. I had a haircut with them, and although they were nice, I felt that the haircut and the service lacked a personalized touch. For a $95 haircut, I expected more attention to detail, and more inquiries about how I styled my hair and what kind of haircut I sought. They were not able to cut my hair professionally- which bewildered me since I'd gotten that cut from other stylists. I will definitely not be going back!