Patrick is a great guy and does a brilliant job - had two deep iron burns in carpet. I texted him Saturday morning and he called straight back, He gave me a very reasonable quote over the phone. I made booking and he turned up as arranged to the minute - great start.
He then looked over the damage and explained what he could do and made it clear that I was under absolutely no obligation to proceed. I decided to go ahead and as I had to leave I paid him ( the price he quoted ) and left.
The result is way better than my expectations - you can not see the repair unless you really really get down close and know exactly where to look for it.
Then as I was gone my wife not knowing I had already paid tried to pay him twice - he politely informed her he had already been paid.
He was on time, polite, honest and his repair was amazing. Thanks again Patrick!