Use these guys on average once a week. Never had any problems, they call you when stock is in when you backorder and the prices are really cheap. I recommend all my friends to use them. Also when I have ordered the wrong product or received a faulty item they have replaced it straight away.
Even though these guys have some of the best prices around, They will not live up to warranty standards. Last couple of times I had issues with one of their generic tablets, they would not give me a refund for a clearly faulty item. So I lost $180.00 upon returning a dead tablet, then had to fork out to buy a new one else where.
Their service is some of the worst I have encountered to the point of being very arrogant towards me!!
Save yourself the drama and spend the extra 10 - 20 dollars somewhere else
If you're after value for money IT Parts and technology, IT Estate is the place to go. Their service may not be the best, but compared to other stores their prices are hard to beat. Their website www.itestate.com.au is up to date and you can always call to find out of a product is in stock.