--) Price is very competitive (I shopped around for quality not price)
--) Format and overall visual appeal was great, my particular resume needed to cover a couple of layers (BA, Project Management) so was delighted that a cross-over could be achieved.
--) Service - initially online but called them, wanted to check they are real people. Very professional and I must say "switched on" to how the recruitment market works.
--) Results & Feedback from recruitment agencies has been extreemly positive. My old resume tended to be passed over, so very refreshing.
If I had to pick up on anything was some minor errors but these were readily fixed (the conultant called me.
This was a great experience and well worth the investment.