After receiving a less than satisfactory experience from another competitor resume writer (I will withhold their name but they come up in many searches), I turned to Roland, itouch. Right from the start, I felt the difference i.e. the questionnaire was relevant, they were knowledgeable and approach was exactly what I wanted. I've been blown away with the resume and what has been achieved. If like me, its hard to know which agency to go with. Annoyingly, this company was on my short list at the start but I choose an alternative agency at the time due to turnaround times. Having seen the difference in quality of resumes, from here on, I would suggest you seriously consider this company (i.e. itouch resume).