James Frizelle's Automotive Group Pty Ltd

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  • Getz 2010   3 reviews
    Bought NEW CASH PAID, optioned Hyundai Getz2010 from James Friselles Gold Coast Hyundai in High Street, Southport.Qld.At 13,147kms doing 100kms p/hr, motor seizes in far right lane at Nerang due to manufacturers Fault. After much arguing for a loan car being told "coutesy car is courtesy & not requirement"though warranty,I finally got one. 2weeks later after motor rebuild I'm told I have to take it back & pay! for the 15,000kms service to keep new car warranty but so they can check the oil for metal shavings still in the motor as the cam shaft sprocket sheared off bending pistons & valves etc causing motor to seize. Service manager then sends me a letter to say the service in almost due & the service needs to be done to keep the warranty. Smart alec. They win as they say the did the right thing as per new car manual!! BELITTLING treatment & feeling buying from them. Debbie.

    03/05/2011

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