Is a very rare thing for me to leave reviews, but I really feel that I should share my story to potentially save you a similar experience. Needed four tires replaced, so went to jax haberfield. Everything started out fine, with the sales staff offering some advice and seeming genuine. We agreed on some tires and I headed off and let them get to work. On return I was informed that one of my tire screws had accidentally been snapped off in the process of replacing a tire. The management was very apologetic and informed me that once they ordered in the part they would happily replace it for me. A slight hassle but obviously these things happen. After finally getting the day off work to go back to get it fixed, I was greeted by the same management who told me to leave my car for an hour so they could fix it. I did so, and on return was informed by another employee that I had to pay for the completed repair. When informing them of the situation their story started to change, and I was told that the broken tire screw was actually my fault. I calmly said that I didn't think this was a fair statement, and after some condescending responses, I was told that I wouldn't have to pay, as long as I knew that this whole debacle wasn't the fault of jax (making it my fault?) I left feeling confused and annoyed about the whole experience So while I did end up with four new tires for the price I agreed on, I would recommend avoiding this place.