I have received nothing but poor customer service. I have inquired not once but several times regarding having work done on my Yaris, to which they have not ever returned my calls, even after saying they would get a price and do so.
When I called asking why I had not heard back, I was abused over the phone.
I am not taken seriously when I speak about mechanical issues.
I will never give any JAX franchise, business of mine again.
And I have never had a coffee nor been offered one at any time I have been there.
It's the little things that count. My Yaris is little. Learn that Jax.