Jay's Airconditioning exceeded my expectations by a very large margin. I don't remember the last time I had service this good. My cheap yumcha aircon broke down in the middle of Sydney's January heatwave. Despite the fact that they and every other Aircon place in town was booked out for three weeks, Jays managed to supply and fit a new Daikin in three DAYS. Ben arrived with his partner when he said he would on Saturday morning. He installed the unit in a very tradesman-like manner (stands to reason, Ben is a tradesman...). Not only did he install the aircon for the previously advised price, he looked around, saw two other little electrical problems I had and said "Would you like me to fix those while I am here?" He then REFUSED to take any payment for the extra work. There was no way I could make him take a payment. Jays Airconditioning is one of the last businesses in the land that offers "old fashioned service", unlike everyone else that talks about old fashioned service. When you ring Jays, you tend to get the proprietor (Ben's father...) who will answer while he is in the roof on a job. I am delighted!