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Reviews of JB Hi-Fi

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  • DebbieFeltin   6 reviews
    I've had a couple of good shopping experiences at earrings mall JB, but also a few bad ones. As with most of the stores in this chain, it really depends on the staff member you get served by. One young guy was really helpful without being pushy, another must have been fresh out of "sales school", overbearing and fake. I prefer my sales people to be people.

    4 months ago - 18/02/2013

  • NorthernBchsMum  Newbie   1 review
    Impossible to call the Warringah Mall store on a Thurs mid-afternoon to get info if an item is in stock or can be ordered. I was transferred about 5 times - every 45 seconds or so - and had to keep re-explaining to new people, despite knowing the exact brand, make and item I needed. A collosal waste of time, terrible phone system (instead of being on hold, it would beep so others would pick up anywhere in the store) and terrible pass-the-buck cust srvc personnel. Calling is a complete waste of time and an unnecessary aggravation. JB is mistakenly listed as providing automobile stereo parts and equipment but is unable to provide the service necessary to do so. Terrible.

    4 months ago - 24/01/2013

  • mumsrite  Local Star   150 reviews
    I've shopped at JB HIFI Brookvale many times and I've never been let down. Staff are always happy to assist and try hard to please. As far as I can remember, I've always left the store happy. Thumbs up!!!

    6 months ago - 17/12/2012 via TrueLocal for iPhone

JB Hi-Fi

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