JBHIFI Brookvale is generally hectic, but the staff are usually okay.
However as of Jan 2014 it seems they have cut there staff to the bone. I initially waited half an hour to talk to a salesperson but left.
I came back and waited a further 50 minutes. The staff on the counter told me which salesperson to speak to as did a management staff, no one else it seems could help me. So I waited all that time.
I finally got the salesperson's attention and was discussing the product I was interested in and the salesperson starts to get all uppity and high and mighty with me telling me what a good bargain I was getting on an ex demo sound system that had been on display for over eight months. The salesperson agreed the unit was in very poor condition and probably had been abused over the eight months. The salesperson tried to play the unit but it was all over the place and after a few minutes of trying to plug it in I gave up. But I was really annoyed I had waited fifty minutes to be spoken to like that. I also noticed in the fifty minutes I was in the shop that it was total chaos, I was not the only one waiting to speak to a salesperson. The staff at the cashier told me they were understaffed and it was really bad today. I suppose they are lucky it is JBHIFI otherwise they would go out of business treating customers like that.
I will look online more often now but not at JBHIFI online.