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I went to JB HIFI today with a Beats Pill speaker that had packed it in . Searched the house for a receipt on luck. Spoke to Richard in the store & was Very happy with the outcome. After giving him a few details on when about i brought the speaker he quickly looked it up & told me i was within the time limits to get a replacement speaker. WIN.. Thank You .
Yesterday I went into the JB Hi Fi store at Capalaba for the sole intention of purchasing a specific head unit as a gift for my brother. I was hoping to be in and out within a few minutes but unfortunately I was assisted by the staff. They told me that they had heaps of them in stock and I told them I'll take it. It was at this point that things took a turn. It was 'up sell' time. After realizing I did not want any installation, extra speakers or extended warranty they turned theirread more