JB Hi-Fi

Home Entertainment Retailers
Chatswood, NSW
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Reviews of JB Hi-Fi

  • Very busy. Came here on a weekend and people everywhere. However, the service tries hard to appease customers, and their prices and stock availability is quite good.
  • Went there to buy microsoft for my new computer. Asked a staff member if they had microsoft office for mac. They replied "No we don't, oh wait, maybe, I don't know, maybe ask that guy there". And then continued to chat to his co-worker, laughing about there weekend plans. The store was empty of customers and minimally staffed. Thankfully, I found a better staff member who promptly directed me to the software. I wouldn't recommend JB Hi Fi if you want customer service, I find it hit and miss at all locations.
  • Typical crowded JB HiFi store where you feel like you're constantly in someone's way or about to knock something over. You definitely need to know what you have in mind - the customer service reps weren't able to give me any advice or techno-babble at all about the cameras I was deliberating between, and gave me a "bargain" which far exceeded a different "bargain" I had obtained at Dick Smith. Felt a bit as though I was being talked down to, might be due to the age of the service reps.
  • MrT 190 reviews
    Pretty typical JB HiFi - honestly there isn't much different between any of the stores - the prices are low, but you need to know what you're looking for as customer service is hard to find.
  • Holly 41 reviews
    Friendly staff

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