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Jetstar

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REVIEWS (16)

Very good
3
Good
3
Average
6
Poor
0
Very poor
4

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Miss Forster
LOCAL STAR
318 Reviews
Review to win entry 5 months AGO

Jetstar is exactly what you would expect from a budget airline. You really do get what you pay for. The flights are fine and the staff are always nice and you don't pay premium prices for the experience. However, if you want to change your flight it is near impossible, expect to be on hold for 40minutes or longer, pay at least an extra $200 and run into issues at the airport because the change hasn't been processed properly. Do not expect any form of luxury whilst ...read more

mins
LOCAL STAR
1227 Reviews
OVER a year AGO

We just flew to Hawaii on an unbeatable and unbelievable deal. $1380 for two adults and a baby return including luggage. The flight was on time, the plane was beautifully refurbed and a smooth flight.

looknow
LOCAL STAR
1061 Reviews
OVER a year AGO

Ive utilise Jetstar quite frequently in the last 6 months traveling across Asia. Both the Australian office and Jetstar Pacific alliance group. I agree that they are relatively well position the market with their aggressive pricing and discounting compared to their competitors. However, in terms of customer services, Im not certain if I can put my hands up to say they have the best customer service team available. In saying that Ive come across some team members who have ...read more

Amanda Cassar
LOCAL STAR
1510 Reviews
OVER a year AGO

Always a mixed bag when flying Jetstar. Often know as LateStar for a very good reason. Staff on board are friendly, but it isn't the most comfortable airline, so I always pay extra for legroom. They're much more likely to weigh hand luggage too. Had one booking made and paid for that they swore I never had and had to fight for months to get a refund, or the higher amount from the second booking as they only wanted to refund the lower amount. Sometimes, travel ...read more

Amy Neeson
LOCAL STAR
704 Reviews
OVER a year AGO

Not the most comfortable airline to fly with especially if you're flying international, but if you're after a cheap flight, Jetstar is the way to go. Just make sure you read all the fine print & arrive with plenty of time to line up for check in before going through security to boarding. If you're not at the airport in time, it's easy to miss your flight. And if you do, you'll be forking out for another flight. Jetstar fly to lots of great destinations tho, with more being added often. Make sure ...read more

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