24 hour lockout service, call now! We serve Newtown, Enmore, Chippendale, Darlington, Alexandria, Beaconsfield, Erskineville, St Peters, Sydenham, Tempe, Stanmore, Westgate, Camperdown & ...read more
Worst customer service in history. The guy wouldn't even let me talk on the phone to ask whether they could open my door given its a swipe card setup. Major tip for you guys: Listen and let your customer speak. Customer service 101. If you delete this I will make it a mission to post about ur shocking shocking service through other channels.
Yes we agree that listening to our customers is essential to great customer service and we always endeavour to do just that. I sincerely apologise for our service on that particular occasion, the only thing I can say is perhaps I was on a job at the time you called so was unable to giveread more