th088  Newbie   1 review

I bought voucher from Cudo.

To made a reservation we have to email the owner directly, their staff were not allowed to take bookings..

I arrived at 6.30 p.m. on sunday evening, and we placed our orders and few tables arrived after us were served first because they did not use voicher!! Service was very slow.

Food Quality is very bad! the dimsum plate was so bad, the prawn toast was soo oily, the gyosa was so bad, the wasabi prawn was not nice, hakau skin was thick and filling was very mushy..

Main course - beef brisket was tenderr but taste not good, fish was ok but the sauce was sooo strange taste.

Dessert - We cancell the dessert just could be bother.

Hong Kong food?? definitely NOT! Singapore?? Definely NO
Value for Money? NO
Service? staff - they had tried their best but I think what is wrong is the management. Very BAD

Never recommend this restaurant to others.

funnyman  Newbie   1 review

Have to be the WORST customer service I have ever experienced!! We had a SPREETS voucher which was for a " Five Course Seafood Banquet for Two, including Soft Shell Crab, King Prawns, Barramundi & Squid"! However, when we arrived, we were given a set menu and told to choose between 1 from Option A and 1 from Option B+ a Red Bean Pancake w/ice cream! We showed our voucher and told that was a mistake, and that WE would need to sort that out!! We were shocked and dismayed at the lack of care and rudeness that we received! I would strongly suggest that you check if you also have one of these vouchers and just be aware the management is very RUDE!! All customers deserve to be treated fairly and not like no ones~!,,,,,Shame on this restaurant for their attitude and treatment of paying customers,,, WORSE EVER!!!

• 

  cartoon19 Newbie 

  Must have been some confusion here... The deal actually stated there were choices in the highlights of the deal..
  
  Starter 1: San choy bow x 2
  Starter 2: Salt & pepper soft shell crab to share
  Main 1: Choice of sweet & sour king prawn or sauteed king prawn with vegetables in xo sauce
  Main 2: Choice of sauteed barramundi fillet with vegetables in xo sauce or salt & pepper squid
  PLUS two servings of fragrant jasmine rice and two cups of jasmine tea
  Finish off with a mouthwatering Hong Kong pancake and ice cream each!
  
  

  01/02/2012

  REPORT
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  cartoon19 Newbie 

  Must have been some confusion as the deal stated there were choices included...

  01/02/2012

  REPORT
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  sandra09 Newbie 

  I agree we went with a scoopon voucher and the attitude changed immedialtey, the mangement was downright rude and practically threw a 1 page very limited menu at us to choose from, service was dreadful as was the food meat and chicken tough and rubbery. Opted not to have the dessert but was still charged $6 for 2 soft drinks, will definitely never be back here it was a dingy dirty grubby little two bit cafe with very rude management-beware all would be scoopon users be prepared for rubbish non existant customer service!!!

  08/05/2012

  REPORT

tomggreen   11 reviews

Very good food and particularly affordable. Love the Laksa and duck curry.

Regrett   4 reviews

Definitely a different experience than the normal. They have a large variety of dishes, the ones that we tried, including the crab were satisfactory, however I wouldn't go overboard and say it was the best thing ever. I've had better.

JudyBe   7 reviews

Great little spot for lunch, good variety on menu and efficient service.They do some great crab dishes.

Julianne W   15 reviews

It's a traditional HOng KOng cafe.
I find this cafe when it's just open, it was cheap and have some really nice lunch and dinner special!!
As time goes by, the price remain the same the the food is getting better!!!

Love it, great for student to hung out!

Jessie64   4 reviews

food is so good! the feel is nice the staff are nice service is good and the food is great. price isn't bad as well. it's like a win win win. recommend this to everybody!

voteoften   2 reviews

Unbelievably yummy. Unbelievably great value. Not a place for a fancy date, but a place for a great date. A place to bring your kids and your parents. The crab tempura was mind blowing.

CSJ Perth  Newbie   1 review

Got to try the Orange Glazed Pork Rib, definitely the one and only one in town!

Weevees  Newbie   1 review

Having been to Joy Cafe many times i find the food and environment very enjoyable. I especially like their sandwiches during their lunch hours and the customer service is very personal and friendly.