Reading the below comments, I for one would be interested to know how the customer service training worked out for the reception staff? Ive been attending this medical practice for going on 2 years now and have never been met with a ruder team of staff.
I had a particular my go-to Dr for quite a long time. Roughly a year ago this doctor left (maybe more?), and I saw another Doctor. All was fine. Called to make an appt and it was bought to my attention my go to Dr had returned. Stoked! Made the appt with this Dr. Felt so relieved to be going back to a lovely, empathetic, compassionate Dr who appeared to have the time for the patients.
I couldnt have been more wrong. I am unsure what went on throughout the time off that this Dr had, but a different Dr tenfold.
Its a shame really.