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Kelly Country Factory

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(02) 9897 9072
(02) 9897 9082
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REVIEWS (8)

Very good
1
Good
1
Average
1
Poor
0
Very poor
5

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VSchmierer
3 months AGO

Poor service. After spending over $2000 getting items made to measure, when returning for another measure we were completely ignored. We asked for extra length and room in the measurements which was not given. Zippers broke when trying fitted garments on. The jackets were not made to instruction. At $450 each you would want them to be. Do not go there. Staff are rude and push passed you. Dont ring you when they say they would. Poor service.

Max Brennan
8 months AGO

Well there's a saying. "You get what you pay for... " Kelly Country offers bugdget suits made from poor quality or cheap looking fabric. A mate of mine was getting married and we went their and neogatitated a deal for five suits with alterations. Later when we came to collect the suits we found that the alterations had not been made because a higher staff member disagreed with the price that had been negoatied and decided to not make the alterations. At this point it was ...read more

Marcus111
OVER 2 years AGO

Despite some of the comments below I visited the Granville store today. I was very pleased with the service from Vince. He was very attentive and has undertaken to have trousers altered to fit properly for the advertised price. I spent more than I had planned but came away content with my purchases.

typicalshopper
OVER 2 years AGO

Reading the reviews below I was nervous to go to this store. I purchased a suit for my teenage son, for choir performances. Went to the Granville store and the salesman was helpful, polite, patient and provided good size options for our needs. No complaints, I think I received value for money. The suit was $89.00.

3eperience
OVER 2 years AGO

I just had to sign up so that I can leave a comment. Do not go to this place if you are looking for some professional advice, especially if you have limited options due to size. The staff were rude and arrogant. They do not listen to your needs, all they want is your money. I will strongly NOT RECOMMEND it to anyone especially for those who are there to make wedding suits.

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