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Poor service. After spending over $2000 getting items made to measure, when returning for another measure we were completely ignored. We asked for extra length and room in the measurements which was not given. Zippers broke when trying fitted garments on. The jackets were not made to instruction. At $450 each you would want them to be. Do not goread more
Well there's a saying. "You get what you pay for... " Kelly Country offers bugdget suits made from poor quality or cheap looking fabric. A mate of mine was getting married and we went their and neogatitated a deal for five suits with alterations. Later when we came to collect the suits we found that the alterations had not been made because a higher staff memberread more
Despite some of the comments below I visited the Granville store today. I was very pleased with the service from Vince. He was very attentive and has undertaken to have trousers altered to fit properly for the advertised price. I spent more than I had planned but came away content with my purchases.
Reading the reviews below I was nervous to go to this store. I purchased a suit for my teenage son, for choir performances. Went to the Granville store and the salesman was helpful, polite, patient and provided good size options for our needs. No complaints, I think I received value for money. The suit was $89.00.
I just had to sign up so that I can leave a comment. Do not go to this place if you are looking for some professional advice, especially if you have limited options due to size. The staff were rude and arrogant. They do not listen to your needs, all they want is your money. I will strongly NOT RECOMMEND it to anyone especially for those who are there to make wedding suits.
My partner needed some new, decent quality and affordable suits for business, so we tried Kelly Country at Granville. We were offered excellent service and assistance by the staff at the Granville outlet. From the moment we arrived, the salesman Norman offered us personalised professional service. He showed us at least 4-5 different styles, explained theread more
Terrible service! Before spending a 2 hour trip to this store I called to enquire about a specific deal that was advertised and if I could purchase a different size pants to the jacket size for a suit, I was told it was no problem, however at the store they knew nothing about our conversation and tried to sell me something I wasn't interested in. Wasted my day in an attemptread more
I want to list all the things that went wrong with my fiancee's tailor made suit, but feel like I don't have enough room or time to do so. So let's just list the obvious: Service is dreadful - there were only two other couples there and a young family, but we must have been in the store for 20 minutes browsing before someone attended to us. Hate to see the store on a busyread more