DO NOT GO HERE! A month ago I made the mistake of getting my hair done at this place, which resulted in a disaster. I had never dyed my hair before and I very rarely got it cut other than occasional trims to keep my hair healthy. My hair was just below my waist and I went into this hair salon for a change. Nothing too extreme, i asked for a hairstyle similar to ombr but I only wanted the bottom half of my hair coloured. I also asked for a brown colour, not blonde. As the lady began to colour my hair and apply foils, I had no idea what she was doing as I have never had experience with colouring my hair before. Naturally, I assumed she knew what she was doing. After the foils were applied, I was told that I would have to keep them in for 45 minutes. 5 MINUTES AFTER BEING TOLD THIS MY HAIR STARTED TO BURN AND THEIR WAS STEAM COMING FROM THE FOILS!!!! I immediately told the lady as my hair began to burn and I was rushed to the sink to have it washed out however, the foils were only taken off the bits which appeared to be smoking whilst the rest of my hair continued to fry. I could feel my hair being pulled out and as I turned around to look, I seen that my hair was falling out. It was extremely knotty due to the teasing method they had used and this only added to the stress being put on my hair. Whilst the foils were being applied on my hair, two different ladies did it at different times which explains the inconsistency of both the length of the foils and colour my hair Resulted in. After all the foils were taken out, my hair had to be deeply conditioned which made more and more of my waist long hair fall out. After this the lady applied colour to the bleached hair as I had asked for a light brown, not blonde. As this colour was being applied, my hair continued to loose it's length and thickness. After this entire process, one of the ladies both blow dried and straightened my hair and added about 2 hair treatments which made my hair appear to be a lot less damaged then it was. When I got home and washed the treatment out, my hair was brittle, broken and still falling out. I would not recommend this hair salon to my worst enemy. I have grown my hair for 17 years and my first experience with colouring my hair will be the last due to this hair salon ruining my hair. Worst customer experience ever, although my hair will grow back eventually, I will never trust anyone with my hair again. The worst thing about this experience is the fact that the ladies in this hair salon kept reassuring me that this was normal and that they "wished their hair would go like this". As a professional, you should always be honest and not lie for an extra buck in your pocket. If I could rate this place a zero, I would.