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Like others, I wish I had read reviews before ordering a blind with Kresta. The fitter didn't call on the due date or contact me, as was promised. I was given the excuse his van had problems! The sales lady took my 50% deposit in cash and didn't tell me that 1. I had to remove existing blinds and 2. That the company requires full balance payment BEFORE installation.read more
Wish I read this prior to ordering. They are rude, inconsiderate and never return calls. They gave me the wrong blinds and wanted to charge me more to fix the problem. Im now stuck with unwanted blinds that blackout the office when meant to be sheer. Management and head office also had a bad attitude an ZERO care factor. Contacted Consumer Affairs. STAY AWAY!!!!!!!!
The lack of communication was truly horrendous. We had to chase them constantly and after making it clear we had a due date for an event which required the drapes / curtains installed by they screwed it all up. 2 months later they could only manage a partial install of which one item wasn't completed due to missing components and another timber blindread more
When we went ahead with them we were told it would take around 4 weeks. It took over 8 weeks with no apology at all for the delay. They wouldn't even schedule a date for the install until we had paid in full (every trade that worked on our new house required payment before install but these were the only ones to demand payment before they would even tell usread more
Fitting our dream home with curtains was a priority with a baby on the way. However choosing Kresta was a big mistake. It took months to receive a phonecall to say the blinds were complete then several months after that for fitting.One pelmet was incorrectly measured by the fitter and it then took several months and the input of Consumer affairs to finally getread more