The first time I liked it but then I couldn't get the same stylist again. The second time my hair was parted in the middle (although I said NO) and blowdried. I went straight out afterwards and into the toilets and wet my hair and run my hands through it to try to get it right. The waiting time taken for colour and shampoo and blowdry was so long I had to pay for parking (as I was there over 3 hours). And very expensive too. I now go to get it cut somewhere else.