Leichhardt Medical & Dental Centre

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Reviews of Leichhardt Medical & Dental Centre

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  • Fair Criticism   3 reviews
    I waited 5 hours to see a particular doctor here. Several times I spoke to the reception staff but was told there is a long wait. The customer seating is filthy. The seats have never been cleaned. Customers were clearly angry at the incredibly long waits. It is worse! If you need of urgent medical attention don't waste your time going here.

    1 month ago - 28/03/2013

  • Binyāmîn I  Newbie   1 review
    When I first came here you could get a bill and pay it later (like normal dentists). When I came here today with severe tooth pain they suddenly changed their minds. They said they could take CCs over the phone. No less than 2 minutes later they reversed this decision. I will never go here again. Utterly ridiculous.
    No stars if I could rate it so.

    2 months ago - 15/03/2013 via TrueLocal mobile web

  • Pillar321  Newbie   1 review
    Drs an be ok but the receptionist can be real b#####s. I called to see if I could get a bit of info without having to wait to see a dr and they literally hung up on me without saying bye or sorry they couldn't be more help. Completely horrible service And just cranky all the time!

    3 months ago - 11/02/2013 via TrueLocal mobile web

  • jack112  Newbie   1 review
    Very friendly and professional. Dr Lindall was thorough and listened and considered carefully. Having had bad experiences at other clinics, I was surprised and happy with the service I received. The pathology nurse was also great.

    7 months ago - 21/10/2012 via TrueLocal mobile web

  • BC3  Newbie   1 review
    Long waiting times (today I waited 3 hours), if you don't specify the doctor you want be prepared to wait as others go in before you, as they are preferred for some reason. No appointments are taken. 5 doctors can drop to 3 without anyone telling you. Go somewhere else.

    8 months ago - 05/09/2012 via TrueLocal mobile web

  • Aaron Ramo   4 reviews
    Hopeless - went in to see Dr Ginnane and after waiting for about 45mins got called in a by a completely different doctor who was arrogant and disinterested - reception staff obviously messed up. Was not happy with service at all - the only people i liked in the centre were the nursing staff.

    8 months ago - 29/08/2012

  • joshb78  Newbie   1 review
    Dr Lindall has always been great. But today I waited over 2 hours only to see him walk out the door at his 3pm knock off. Apparently we were called at 1:30pm. I did not hear this call, and we were not called again in the ensuing 90 minutes even though we were in the waiting room the entire time.

    On top of that, the reception staff would not buzz me out of the car park and demanded I pay the $4 exit fee, even though they did not supply the service I had waited more than 2 hours to receive.

    Thankfully, another doctor fit me in and my 18 month old son received his check up and shots.

    We will never return after the treatment I received from reception today.

    9 months ago - 06/08/2012

  • Tty  Newbie   1 review
    I'm writing this review as I enter my 2nd hour in the waiting room. When I arrived I was informed there were 4 doctors on duty and 38 people ahead in the queue.

    In the 120 minutes I've been here, only a handful of patients have progressed through the system and 2 doctors have gone home.

    No wonder everyone around me looks as disgruntled as I am.

    Oops! Doctor 3 had just walked out for a break. Hope he comes back soon.

    Please don't come here. Even if you're bleeding your last drops, you'd be better off walking 5 suburbs than sitting in this place.

    10 months ago - 12/07/2012 via TrueLocal mobile web

    • Fair Criticism  
      I went a few evenings ago. There were 27 people waiting and 1 doctor on. What is wrong with this place? I heard the reception staff say they were going to have an easy night. They frequently disappeared out the back whilst people queued. In terms of customer service it is a zero.

      1 month ago - 28/03/2013

      REPORT
  • MelB53  Newbie   1 review
    I have to ask myself why I keep attending this practice. Every visit is a 2-3 hour wait and the admin staff are beyond rude! I overheard a male admin staff member telling the other female elderly staff member that she needs to be ruder as its the only way ' to get through the shift'. Most doctors are okay but for anyone claiming they've only waited 15 minutes I highly doubt that!

    11 months ago - 05/06/2012

  • lea01  Newbie   1 review
    I have been attending this practice for several years. I have always found the doctors very helpful and never have to wait too long. The admin staff on the other hand are a different story. They were rude and obnoxios.
    I also work in the health industry and understand how hectic practices can be but that in no way excuses rudeness. I do not understand how these people manage to stay employed.
    As a practice manager myself there would be no way i would stand for my employees acting in that way. This has not been a one time occurance, it seems an ongoing one.

    When i called to ask a certain doctors hrs, i was initially told to hold the line as they were busy taking other calls. When another staff finally came back to the ph after 5mins. I asked the question again and was told "we are too busy to answer that question". I was given hrs for today and then i heard "goodbye" before being abruptly hung up on.

    23/06/2011

    • Fair Criticism  
      Yesterday evening I observed the reception staff refer to a customer as "Mrs What-Ever-Your-Name-Is" Admittedly the customer was not being very friendly but everyone in the customer area heard the reception staff's comment. Appalling.

      1 month ago - 28/03/2013

      REPORT
  • Monday:
    7:00 AM-10:00 PM
  • Tuesday:
    7:00 AM-10:00 PM
  • Wednesday:
    7:00 AM-10:00 PM
  • Thursday:
    7:00 AM-10:00 PM
  • Friday:
    7:00 AM-10:00 PM
  • Saturday:
    8:00 AM-10:00 PM
  • Sunday:
    8:00 AM-10:00 PM

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