Let's be honest. I've always gone to other hairstylists for perming & stuffs and they only used the NEW VERSION of hair dyes without the bleach!!!
I've had the worst experience today in this Lily salon. Firstly they dyed my hair with bleach which produced an itchy & burning sensation on my scalp. Upon questioning, they said they're using the BEST hair dye product. Then, the hairdresser combed my scalp with the fine comb on my already burning scalp. I cried out loud just to stop them from further scratching my already damaged scalp. It appeared that they didn't understand English! & was doing it continually even though I told them to stop doing it. From a customer point of view, I was expecting some good treatment afterall I was paying so much $$ for it but received some worst treatment & it was not cheap. I paid $50 for dying the new ends (around 1 inch). Believe me or not, after seeing me shedding tears over the painful experience, they ignored me for my complaints & didn't even apologised.
I regretted having to go there when I should have driven extra miles to BOXHILL just for the hair treatment!