Jeff is a very personable down to earth person who from the moment you speak to him on the phone is reliable and sensible in his approach. He is the person who means it when he says "I can fix your problem". He installed a deadlock on my door, fixed a fractured door handle on my sliding door by replacing with a spare he had in his vehicle, and troubleshooted my intercom problems. His honesty and and timely management and excellent pricing results in his name being added to the hall of fame on my 'preferred tradesperson lists'. He deserves all the praise he has been getting on this forum. Don't waste your time with three quotes, just call him to do the job.