This is the worst business I have ever dealt with, beyond crap customer service and not worth a cent of their lack of service in my opinion. I have never felt so strongly about not recommending a business to anyone, I would rather do alterations with my toes than ever think about dealing with this business.
I am utterly disgusted that I had such a hard time dealing with a staff member who did not follow instructions on altering my item of clothing and gave incorrect information. It is amazing that I can have a great first impression of a business' services after being happy with many alterations and then go to pick up a finished item before the closing time and be told that they were CLOSED. I have on many occasions happily stayed back after closing at my own work, IT MEANS MORE MONEY FOR THE BUSINESS!