OPEN TODAY: 9:00 am - 5:30 pm
Mon 9:00 am - 5:30 pm
Tue 9:00 am - 5:30 pm
Wed 9:00 am - 5:30 pm
Thu 9:00 am - 9:00 pm
Fri 9:00 am - 5:30 pm
Sat 9:00 am - 6:00 pm
Sun 9:00 am - 5:00 pm
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  • To Luc Espace

Luc Espace is an AVEDA lifestyle salon

Enjoy a sensory ritual with each service that combines beauty, well-being
and environmental responsibility.

Each of our guests will receive
a personalised consultation from our team of talented and creative
hairstylists. This building of a relationship will ensure your idea
becomes your image.

Enjoy Aveda products and in particular the wonderful Aveda full spectrum hair colour that is upto 96% naturally derived damage free and fade resistant.

lucespace.com for more information

2013 Finalist New Creative Force
2012 Winner National Colour Harmony Award
2012 Finalist Best Salon Design
2010 Winner Australian Colour Harmony Award
2009 Winner Australian Colour Harmony Award
2008 Winner Australian Colour Harmony Award
2007 Winner Business Of The Year Award
2006 Winner Australian Colour Harmony Award
2006 Winner Most Outstanding Salon Award
2006 Winner Best Salon Design Award
2005 Winner Australian Colour Harmony Award

Reviews of Luc Espace

Review guidelines

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  • SydneyBlogger   3 reviews
    I recently visited this salon from a recommendation from a friend. I am getting married next April so at the moment I am very picky with who I see as I want my hair to be perfect on my wedding day. I can honestly say I've never had such a lovely experience in a hair salon. The team were so welcoming, I loved the tea they served, the head and shoulder massage, I was even offered a hand massage. I was very happy with both my cut and colour and will definitely be going back. 11 out of 10 for me. Thank you, again.

    1 month ago - 30/07/2014

    • Lucespace Newbie 
      Thankyou SydneyBlogger, your feedback is very much appreciated and i will share it with our team. All the best Luke

      1 month ago - 31/07/2014

      REPORT
  • Realitychq   3 reviews
    The team at Lucespace have always kept my locks in order, whatever my mood and whatever the occasion. I bounce between all locations and always am so happy with the service, vibe and end result . I am often stopped in the street and asked who does my hair and I have absolutely no hesitation in recommending them. I love this place, and you will too!

    *another thing : True local didn't allow me to give an official 5 star rating ... But I do ??????????
    • Lucespace Newbie 
      Thankyou Realitychq, im glad to hear you enjoyed your experience. Look forward to seeing you again in the salon. Regards Luke

      1 month ago - 31/07/2014

      REPORT
  • TN1961 Newbie   1 review
    I first went to this salon in June 2014 at the recommendation of my daughter. She had her hair cut by Hitomi and said that I should try the salon. At this stage the salon was still in the Westfield Shopping Centre in Chatswood. I was looking forward to my colour because the salon looked so lovely on the website and my daughter had a wonderful experience. Unfortunately, I was not impressed by the staff at the front desk. If someone is in a customer facing role, they should at least make eye contact with their customers and show some interest. This staff didnt even look at me. Kept their eye on the computer when looking for my booking and then said "follow me" without looking at me. Put the black robe on me and sat me at my seat all with no interaction at all. At no time did the staff smile and make me feel welcome in that salon. I am now due for another colour and, after careful consideration, have decided not to go back to Tribe Hair. Let's face it, it's an expensive hair salon, and if I'm going to spend that much money, I'd like to feel welcome. I'd like someone to smile and greet me. I'd like to feel a valued customer. I certainly did not feel welcome on my first visit, so I won't be having a second. Also, it's way too expensive. I spent $202 on a 1/2 head of foils and treatment and then you wanted another $55 to blow dry. And then $85 for a cut. I was disappointed with the colour as it faded quickly. I understand about your tiered pricing system and the organic products that you use but I don't think your expensive service was any better than my local hairdresser who is reasonably priced and who also use organic products.

    1 month ago - 29/07/2014

    • Lucespace Newbie 
      Hello TN1961,
      Your review has come through to Luc Espace and I understand you went to Tribe. I will however bring this up with our customer care team. As it is one of the most important areas of the business.
      Our pricing is benchmarked against industry and feel it appropriate for the level of training and development our team receive.
      Trust your concerns have been heard and will be addressed.

      Regards, Luke owner

      1 month ago - 30/07/2014

      REPORT
  • Rosalie30 Newbie   2 reviews
    I've had 2 really great experiences here. But then I had one staff who completely ruined my hair, and messed it up more than I could even imagine possible. I left in tears, and had to spend 10 minutes in the centre bathrooms calming down before going out into public I was so embarrassed. I've died my own hair and had it mess up, but it was still not as bad as what they did to my hair. I have dark blonde hair and get it highlighted/roots a lighter blonde I have been dying it for more than 10 years.

    Normally when I've had my hair dyed it wouldn't be left on for more than 45mins to an hour at most! I sat in the chair while the hairdresser helped somebody else for an hour and a half. The whole time I'm sitting there my scalp is burning, trying to make eye contact with hairdresser to take it off my head.

    Eventually the apprentice came over and had a look at my hair and seemed to then run off and grab the attention of the hairdresser. They immediately sent me to the chairs to wash the colour off. Watching the apprentice freak out by something I wasn't aware of at the time.. They did a bleach wash on my hair? They did this at least twice. While scrubbing at my head which was still burning! They then recommended a treatment. Which I would have appreciated knowing was $40 and not complementary!

    When I sat back in the chair for the dry off. I was absolutely mortified. My hair was fluorescent orange and yellow. It was horrible. The customers in the chairs next to me looked at me with sad looks, obviously seeing what had just happened. The edge of my face and hairline was bright from the colour which had obviously burnt my skin from the overdone colour. I assumed positive intent. Hoping that when it was dry it would look different.

    Nope. It was terrible. Orange/Yellow and absolutely terrible. I can't believe that a senior hair colourist could not do blonde regrowth properly! It would be such a common thing to do! What made me really angry was the way the colourist approached the situation. They obviously wasn't blind. They could see what they had done, and how upset I was. They then had the nerve to tell me that maybe next time I shouldn't leave it so long in-between colours and that I should have dyed it a different colour. As if this was my fault, when they'd clearly messed up! I didn't even bother saying anything after this. I am still incredibly angry about this.

    I called up a few days later after I'd called health first from the blisters the colour had left on my head and around my face. I wanted a refund, but the receptionist didn't seem to care. I don't want it to be fixed by somebody that could possibly burn my scalp again and make the colour worse.

    I've now had to spend over $200 in products and at other salons trying to fix this and my hair is now brittle and can't handle any more colour. I have to wear it up with distracting headbands and hats in public.
    I've never been more unhappy with a hairdresser than the one that ruined my hair that day.

    I will never go back.

    5 months ago - 04/03/2014

    • Lucespace Newbie 
      Hi Rosalie,
      This is highly unusual! Id like to try and get some more information from you as we don't have a Rosalie in our system and haven't registered any issues matching what you have outlined over the past 3 months.
      Rosalie, we are a professionally run salon and hold the care of our customers and the hair service with the upmost respect.
      If you wouldn't mind phoning the salon 0294101033 and speak with Lisa or email me directly luke@lucespace.com id like to follow up. Regards Luke

      5 months ago - 06/03/2014

      REPORT
  • atan7 Local Star   790 reviews
    Absolutely love coming to this salon. You feel pampered and relaxed. From beginning to end, the staff are friendly, courteous and professional. I always look forward to my next appointment and would highly recommend this salon to anyone.

    8 months ago - 26/12/2013

  • Lucespace Newbie   1 review
    From Caroline Cummings -SYDNEY/CENTRAL COAST PEEPS -

    I want to give a BIG shout out to anyone who would love to get a hair makeover or a top-notch colour that uses NATURAL products tested on people, not animals I just had the very good fortune to be gifted a set of foils on my hair from the brilliant, award-winning, Aveda hair-colourist Mr Peter Maloney at Luc Espace in Chatswood Chase centre. For almost four hours I was authentically pampered and attended to by Peter (and others who helped) and made to feel really special and cared about. I could see this going on with all the other clients too, which is really quite amazing. Plenty of variety of great magazines (let's face it, that's really important too, right?!) AND the in-house herbal teas were actually pretty divine too!

    The salon was very plush but not "in your face" and I really liked the touch where anyone having foils or colour get to sit all together around a big long table in the salon, with NO mirrors right there....so you don't have to look at yourself at your most feral and image-conscious vulnerable moments! KEWL!l.

    It was my first introduction to Aveda products and if you have never tried them, they are really beautiful. Peter's knowledge and confident consultation was second to none.

    As well as foils, I had a couple of wonderful hair treatments - one of which had me left alone, sitting head back in comfy recliner at the sink for about fifteen minutes, to the point where I think I did actually manage to start hippy-trippy, floating on the ceiling I especially valued being asked beforehand, if I would like eye patches for that duration....in case my closed eyelids might be "bothered by the lighting above" - what a nice touch! It's also pretty special when your colourist comes over to the basin to carefully and thoroughly check in minute detail how the foils have taken, to the point where they see one LITTLE bit on your head that warrants a 'correction" right there and then....something that only a perfectionist who cares could see and find important to do!

    In short - you gotta book in! Ask for Peter though - he's the spunky, funny, wise one....very talented and ONLY there one day a week starting next week. He WILL get booked out, so if this calls you, get in touch with him. Tell him I sent you - I don't get any kickbacks, I just really believe in his work after today. Thanks again Peter - you made my day really special and helped my hair HUGELY.

    CUSTOMER TESTIMONIAL POSTED BY BUSINESS

    11 months ago - 02/09/2013

  • mlunny Newbie   1 review
    I have now been going to Luc Espace for a number of years. I find the staff, all of them, to always be so helpful and patient with me. I love the surrounds that the salon offers; I always feel welcomed, pampered and a little bit spoilt. There has never been a time that I've not loved the style that I've walked away with; which is amazing considering I'm known to say - Keep it long but otherwise do what you think will work for me. they explore my lifestyle and how much time I spend on styling and give me a modern cut that not only suits me as an individual but my no fuss life too. I love the salon; I bet anyone else going there will too.
  • SMaccani Newbie   1 review
    Worst hair experience. My stylist was nice enough but the outcome is horrible. My hair has been unevenly coloured (darker at the roots and front). I would never go back and urge you not to either. I will now have to pay more money and spend the better part of my Saturday having a proper stylist fix what was done.

    • Lucespace Newbie 
      From Owner:Thank you for taking the time to provide the feedback on your experience, I'm sorry the colour hasn't turned out exactly as you envisaged.

      The most important thing is to get your hair right. I would like to arrange to have our colour director look at your hair and sort it out for you. We stand behind all the work we do sometimes if there is a problem it will most certainly will be addressed and rectified.

      look forward to hearing from you. Luke

      12/06/2013

      REPORT
  • Joanne Lee Phin Local Star   337 reviews
    I came back last Saturday (a week after my previous visit for a cut) and was booked in for a colour with Tanya whom I've never dealt with before. To be honest, I was a tad skeptical about a previous review but what was described was pretty accurate. She spoke to me to find out what I wanted, what I liked, and offered to price it up for me before she continued.

    I think I had a "halo" (though I'm not quite sure what that means) and some foils done, and the colour was great and it was pretty much exactly what I expected. Loved the hand massage while they put in a colour gloss at the sink too.
  • Joanne Lee Phin Local Star   337 reviews
    It's been years since my last visit to Luc Espace. I'd stopped going because my wedding hair stylist wanted to have my hair cut and coloured a certain way for the wedding, and then I started going to a salon near the office out of convenience. I was looking back at old photos recently and realised how much I loved my hair when I was seeing Luke at Luc Espace, so I decided to book myself back in for an appointment.

    I was running late to my appointment because I was stuck in Chatswood traffic, but they were really accommodating and made it work despite the hiccup in schedule. Everyone was very welcoming and I forgot how much I loved the "ritual" - though I would have done anything for a stronger massage that day. ;)

    I never know what to do with my hair, and something I've always appreciated about Luke and the team is that they just seem to know what to do. During my cut with Luke, the lady in the chair next to me got his attention to gush over her stylist and what a great job she'd done. I haven't seen anyone leave without looking great, and I'd be pretty comfortable not looking in the mirror, knowing that my hair would turn out well. When I got home, the husband commented that "Luke gives you the best haircuts"... Now, if only I could get the husband in for a proper haircut himself!

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