I had one brilliant experience here and one truly horrible experience. The first time, a staff cut my hair for my brother's wedding. It was stylish, low maintenance and perfectly suited for my individual needs. I was so pleased that I went back to the same salon when I wanted a new hair style. The second time, I had a stylist who used jargon when I tried to explain the style I was after and pressured me into agreeing with what they thought should be done to my hair. The end result was so terrible that I was embarrassed to go outside with my hair down. When I complained that the style did not suit me, the attitude that I received was very rude and no apology was offered. Luppino's is decent for classic cuts but if you want something different to your regular hairstyle then I would recommend elsewhere.