Lets be realistic this is a bulk billing first come first serve clinic. So if you are sick of having to wait a week to get an appointment with doctors in other local surgeries this may be the best option. Bulk billing means that it is popular, therefore long waits, and also that you will be rubbing shoulders with people from all walks of life except , probably those in the upper social economic groups; My advice is to find a doctor here that you trust and is good, because they are not all equal. Then you can ask to see that doctor specifically, each time you visit. If waits are long you can always go away and come back without losing your place in the queue. So the criticism on waits is really not fair. I now regularly see what I consider the best doctor I have ever had. He listens and does not rush , Although, given how popular he is, does not always remember what has been happening for me specifically. The receptions staff .range in their attitudes from really lovely to down right rude. But I can live with this as long as they do their job.