OPEN TODAY: 7:00 am - 10:00 pm
Mon 7:00 am - 10:00 pm
Tue 7:00 am - 10:00 pm
Wed 7:00 am - 10:00 pm
Thu 7:00 am - 10:00 pm
Fri 7:00 am - 10:00 pm
Sat 8:00 am - 10:00 pm
Sun 8:00 am - 10:00 pm
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  • To Marion Domain Medical & Dental Centre

Affordable | Accessible | Health Care

Open 365 days
Bulk Billing GPs
No Appointment necessary

Reviews of Marion Domain Medical & Dental Centre

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  • tylerdurden Newbie   1 review
    Clearly there is no managerial team over looking this public domain, it is being totally neglected. It seems they have very little if any staff training for their receptionists. Ive been going to the domain for years and without fail the receptionist are always trying to avoid serving customers. They let the line build up when they could just sit down and smash through the line up. Then in between serving customers they ALL answer phone calls. If they could work out that having some of them tend to physical customers and some of the phone, the line wouldn't build up and patients would be happier.

    In conclusion, avoid this place at any means necessary.

    6 months ago - 13/01/2014

  • alby10 Newbie   1 review
    I went there this a.m. just after 9 to see a gp. registered at the desk, sat down and waited my turn for any gp. More than 2 hours later I noticed that people who arrived after me were being seen. So I go to the counter and ask nicely if my file had been misplaced. Reception staff checked and told me my name had already been called. Not likely.
    Anway when you go to dominos pizza you can look at the screen and see how your order is stacked in the que.
    It would seem to me that this medical centre could get the software off dominoes and take the heat off the patients, the poor counter staff, and assist the doctors to keep everything ticking over nicely, every body could see just what is going on and how long the estimated wait time is.
    I hope I never have to visit this joint again, just saying.........

    6 months ago - 07/01/2014

  • lucy.d90   20 reviews
    Everyone is bagging the wait times and the staff...
    1. If you want more staff and shorter wait time, speak with your local member and let them know you'd be happy to have your taxes raised to fund it. Put yourself in the staff's shoes. It's not their fault! They are FLAT OUT all day every day. There's a line up at the counter, there's usually 5-10 phone lines ringing (just look at their switchboard when you get to the front) and they're trying to prioritise patients when there's probably 10+ patients in there who all need to be seen asap.
    2. It's a FREE, no appointment clinic... of course you're going to have to wait! I understand that a lot of people can't afford the $30-50 to go to another clinic, but be grateful that we have this service in Australia. Many countries don't; you pay the full fee ($100+) to see a doctor, or you don't see one.

    8 months ago - 16/11/2013

  • TheMiddleIngredient Local Star   610 reviews
    i think this centre serves its purpose of being multifunctional. there is a lot at this centre including the chemist. I dont think this doctor surgery/clinic should be relied up pon for all your appointments - but it certainly is great in the case of, i cant get an appointment any where and dont want to go to the hospital. YES the wait can sometimes be a long time, however this is the case in a lot of places.
  • big red dog Newbie   1 review
    I am so over the marion domain. I was there yesterday from 2.30pm and didnt get seen till 6.30pm. There is no one else in the surrounding area that will take new patients so you're at the mercy of this one place. Every time we have been there is a massive wait and no urgency at all. Wish they would either put on more staff or have a better system. Wish there were better doctors in the western suburbs. So annoyed.
  • chiaroscuro Newbie   1 review
    Lets be realistic this is a bulk billing first come first serve clinic. So if you are sick of having to wait a week to get an appointment with doctors in other local surgeries this may be the best option. Bulk billing means that it is popular, therefore long waits, and also that you will be rubbing shoulders with people from all walks of life except , probably those in the upper social economic groups; My advice is to find a doctor here that you trust and is good, because they are not all equal. Then you can ask to see that doctor specifically, each time you visit. If waits are long you can always go away and come back without losing your place in the queue. So the criticism on waits is really not fair. I now regularly see what I consider the best doctor I have ever had. He listens and does not rush , Although, given how popular he is, does not always remember what has been happening for me specifically. The receptions staff .range in their attitudes from really lovely to down right rude. But I can live with this as long as they do their job.
  • Suzi Wyld Newbie   2 reviews
    the service here was great and the doctor was so kind and helpful
  • Randys Newbie   1 review
    I made my 3rd attempt at using the Domain's services today and once again I was absolutely disgusted with their lack of service and organisation. First visit on Boxing Day I waited for the place to open from 7am and nobody came. I was later told that they opened at 8am. A sign in the window or an update on the website may have been a good idea? My 2nd visit at opening time I was 30th in the queue so I left. Today I was there at 7am again and after seeing 3 people that were behind me in the queue being attended to I asked the receptionist who said I had already been called and I was no longer in the queue. Neither my wife or myself heard my name called because it did not happen. I really needed my script for anxiety and depression and now I am going Fn crazy so I walked out on principal. To the people who work there you don't even deserve half a star.
  • Dustinmorris Newbie   1 review
    Today I went to the center for an appointment 2 hours before closing time. I got told that the doctors were no longer taking any more patients. I counted the patients already seated and waiting. There was 4.
    The staff member at the counter was extremely and unnecessarily rude. Before the conversation of 3 sentences was even complete the staff member intentionally waved me off and returned to reading a book. Absolutely appalling service, not impressed.
  • keena8 Newbie   1 review
    I understand what others are saying about time waits etc. but it really does depend on the time and day you go. You can ring them and ask what their way period is. I have been once only in a busy period and did not stay, however, all other times I have been have been 5 minute wait. Was there last night and didn't even sit down before they got me in to a Dr. Late evening is always a good time as its much quieter. Dr Vill is also particularly good, works full time and can be seen on request.

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