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  • To Marlow Appliance Services
We are a family owned and operated whitegoods service company established in 1979. We are the Authorised warranty service agents for:
Whirlpool, Maytag, Jenn-Air, Technika, Liebherr, General Electric, Andi and Dimplex.

Reviews of Marlow Appliance Services

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  • turbo06 Newbie   1 review
    I've used Marlow on three separate occasions over the past 3.5yrs and each experience has been first rate! From booking the service call, to the pre-arrival notification call, to the technician repairing the problem, Marlow provided professional, friendly and efficient service. I would definitely recommend them!

    1 week ago - 14/11/2014

  • household help Newbie   1 review
    We've had first class service from Marlow's from start to finish - clear communication with office staff and technicians; home calls at the specified times; and a replacement machine whilst mine was being repaired.

    3 months ago - 14/08/2014

  • GT21 Newbie   1 review
    I told the staff at Marlow what the problem was even adding it was probably a thermo couple. They quoted a surprisingly exorbitant call out fee, however I needed it fixed. They booked in a date and the night before, being 3 days later they rang and told me they cant fix gas appliances. Even though I told them it was a gas oven! When I questioned why it took 3 days to tell me they don't do gas appliances they became rude, abusive and hung up on me. Good customer service NOT!. I do not recommend MARLOW to do business with.

    5 months ago - 19/06/2014

  • Tim.koops Newbie   1 review
    They will visit your home with no spare parts then literally not get back to you for months. They only survive by expensive call out fees. NEVER DEAL WITH THIS COMPANY

    5 months ago - 09/06/2014

  • Marlowisashit Newbie   1 review
    DONT EVER DEAL WITH THIS COMPANY!! THE SERVICE IS BAD AND THE STAFFS IN THE OFFICE ARE RUDE!! AND IF YOU ASK FOR THE NAME OF THE MANAGEMENT TO MAKE A COMPLAINT THEY HANG UP THE TELEPHONE.

    5 months ago - 04/06/2014

  • vegemyte Newbie   1 review
    Cooling fan in my Technika failed...they replaced motor fan instead. Service staff turns up today only to tell me they ordered the wrong fan again!!
  • ZACTHETAC Newbie   1 review
    I have continued to use this company for my appliances for many years, and never had any issues with timings, length of time to complete repairs, or prices.
  • treeview98 Newbie   1 review
    I guess it's a worry when an appliance company can't spell "appliance". They didn't attend in the four-hour window provided; they did not fix the appliance; they won't return at an acceptable time to try it again; and they won't give a refund.
  • cactus371 Newbie   1 review
    Still waiting after 3 months for a part to repair fridge. Company does not call back when they say they will, lack of service is astounding!!
  • purdie   2 reviews
    fridge delivered today, on time, quoted price, 6months guarantee and seems to be working well, the delivery guys are treasures and even replaced a heavy cupboard that I had to move to get the fridge through the walkway.

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