Marlow Appliance Services

We are a family owned and operated whitegoods service company established in 1979. We are the Authorised warranty service agents for:
Whirlpool, Maytag, Jenn-Air, Technika, Liebherr, General Electric, Andi and Dimplex.

Contact details

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(03) 9763 2000
(03) 9763 2900

REVIEWS (15)

Very good
4
Good
3
Average
0
Poor
0
Very poor
8

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daryl_k
10 months AGO

I have used this company 3 times in the last two years and can offer nothing but praise. The first and third times were straight forward. They came when they said they would. Located the issue, had the part on board. Fixed then went. The second time there was an issue. The part they replaced failed (manufacturer error NOT Marlow's). They collected our appliance ...read more

Pure Herbal Ayurved
a year AGO

Do not use this company. They just want your money, in-returns will get to service.

Paul Colvi
OVER a year AGO

Fantastic and speedy service, highly recommend. Thanks very much Darryl

virtualshed
OVER a year AGO

We used these guys for the second time in about 3 years today. Both on Maytag washers. Both times we have been totally impressed. Turned up on time. Were honest. Informative ( I like to know how things work.) Reasonable charges. And they really know their stuff on Maytag. It's a pleasure to recommend them. Five stars from me ! I don't know about other ...read more

turbo06
OVER a year AGO

I've used Marlow on three separate occasions over the past 3.5yrs and each experience has been first rate! From booking the service call, to the pre-arrival notification call, to the technician repairing the problem, Marlow provided professional, friendly and efficient service. I would definitely recommend them!

household help
OVER a year AGO

We've had first class service from Marlow's from start to finish - clear communication with office staff and technicians; home calls at the specified times; and a replacement machine whilst mine was being repaired.

GT21
OVER a year AGO

I told the staff at Marlow what the problem was even adding it was probably a thermo couple. They quoted a surprisingly exorbitant call out fee, however I needed it fixed. They booked in a date and the night before, being 3 days later they rang and told me they cant fix gas appliances. Even though I told them it was a gas oven! When I questioned why it took 3 days to ...read more

Tim.koops
OVER a year AGO

They will visit your home with no spare parts then literally not get back to you for months. They only survive by expensive call out fees. NEVER DEAL WITH THIS COMPANY

Marlowisashit
OVER a year AGO

DONT EVER DEAL WITH THIS COMPANY!! THE SERVICE IS BAD AND THE STAFFS IN THE OFFICE ARE RUDE!! AND IF YOU ASK FOR THE NAME OF THE MANAGEMENT TO MAKE A COMPLAINT THEY HANG UP THE TELEPHONE.

vegemyte
OVER 2 years AGO

Cooling fan in my Technika failed...they replaced motor fan instead. Service staff turns up today only to tell me they ordered the wrong fan again!!

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