Very unhappy....we chose the valet option had to wait a while for the car to be brought to the Airport and when we got it back there was BIRD S..T ALL OVER THE DRIVERS SIDE DOOR DISGUSTING!!! No good reason except they were lazy not to mention unprofessional. Will never use their service again
WOW - I was dropped off at Domestic on my way to a funeral only to discover I left my suit in my car, I rang so that I could go back and pick it up. They said we will deliver it if you wait outside where we dropped you off, they made a special trip.- SERVICE AWESOME -= great value - HIGHLY RECOMMENDED
To the staff at Mascot Valet you guys are awesome! the way you treated my disabled grandfather was not expected at all your driver and staff went beyond what they had or expected to make our stay as easy as possible, our car was sparkling clean on our return your service truly is AAA+++ I will recommend you to everyone that I know.
After buying two vouchers for parking I spent four months trying to get them to book me in, both via phone and by email, and to confirm my booking, to no avail. I usually catch the train to the airport, but booked a night return flight as I had parking, but since they never confirmed it, I had to fork out another $95 to pay for parking elsewhere. My advice would be ...don't ever go near them. It is not worth the frustration.