Dishonest operators. When we returned to collect our car, the car had been damaged on the premises. Three months after we had lodged a claim with our insurer, the business owner still had not admitted liability, despite assurances on the day we collected the car that they would do the right thing by us. We ended up having to pay the $800 excess and losing our no claim bonus just so we could take our car home after the repairs were completed. Our every contact with the business was rude and unsatisfactory, and we certainly were not at fault in this situation. We would never, ever deal with this business or any of their associates again.