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Reviews of Maui Jim Australia

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  • MR MJ SPORT Newbie   1 review
    My wife bought me a pair of Maui Jim MJ Sport sunglasses in 2005. I have worn them nearly every day since. They are the most comfortable lightweight sunglasses I have ever owned. Twelve days ago I sent them in to have the lenses and nose pads replaced....and today I got the shock of my life when the sunglasses arrived with a no cost account and a note to say that the repair was free.
    I read a lot of reviews about the Maui Jim company on the net, and I am glad to be one of their very happy and satisfied customers. I can say for certain that the next pair of sunglasses I will purchase will be from Maui Jim, due to their excellent service, in a world that is only too eager to rip people off.
    Congratulations Maui Jim to you and to your efficient staff.

    6 days ago - 25/09/2014

  • Bernie Jarvis Newbie   1 review
    How could they be more professional and service orientated.
    Could not recommend them more positively.....

    1 month ago - 26/08/2014

  • urbandodo Newbie   1 review
    I'm writing to say that I could not have had a more helpful customer service person when I rang yesterday. The next day I received my spare part and now I have my sunnies again.
    Great product supported by great people
    Thank you so much!!!

    3 months ago - 03/06/2014

  • ignora Newbie   1 review
    Oh my gosh. This company is amazing. My fiance accidently sat on his sunnies, and broke it in two. I mailed the sunnies to French's Forest, and they fixed it. No charge at all. I didn't even have the receipt as I had lost it. So impressed with this company's service. Thank you so much.
  • Stick man Newbie   1 review
    I dropped and damaged my Honolulu sunglasses, posted them to the Sydney address last Friday ( I'm from Perth ) telling them I was happy to pay for them to be repaired as I couldn't remember what shop I bought them from and didn't have a receipt. They repaired the lenses and posted them back the following Thursday free of charge as a good will gesture. Very happy. Worn Maui Jim's for a number of years as I work outside and like their lenses. Good to see they look after their customers.
  • ramases Newbie   1 review
    Cant say i had the same experience! i took my sunnies in personally to save time,i to had broken a lens ,i wasnt met with a smiling face,the repair was done quikly,and cost me $110.00 these sunnies cost $300.oo only 3 months back,i raised the issue of how the arms rub on the inside of the lenses leaving scratch marks resulting in blotches infront of my eyes,and was told that was my fault and nothing would be done! then the staff proceeded to bend the arms down,away from the glass! now the arms are loose and clicking around,i was told to keep them in the case provided,the cases are so big and heavy the stitching broke away from the clip,i asked to speak to the management,and that didnt happen,so no good will for me from them,who knows maybe someone will read this and decide not to buy maui jims ,just to let you all know,MAKO has repaired 3 pairs of warriors for me FREE of charge leroy
  • Stephen Galvin Newbie   1 review
    I decided to upgrade my sunnies as I was sick of scratching plastic lenses. I chose Maui Jim for there nice fit and optical quality. I recently knocked them off my head and broke a lense on the concrete floor. I rang Maui Jim up and got a great response and questioned there repair time but in true form I had my glasses back within 5 days from me posting them and I live on the other side of OZ in WA. Not only that they have replaced the lenses as a Godwill warranty. I have never had service like this before and I am over the moon and will now be a customer forever! Thanks Maui Jim.
    Sometimes spending a little extra si worth it in the long run.

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