Max Brenner is really raking it in, and the lack of similar coffee and dessert shops in Castle Towers is really contributing to their success. It is incredible how long people (us included) were willing to wait for a chocolate dessert and drink. The line went out the door and all the tables were full, but staff seemed to be working at their own leisurely pace. In their defence, they looked severely understaffed. The staff at the counter would take an order, go off and do something else, take another order a few minutes later, and so on.