Had our carpets cleaned recently and it was a waste of time and money. Only positives were they were very pleasant and arrived on time, but that was where it ended. They made no effort to even move a chair, and our carpets were certainly left wetter than before but no cleaner. We went around ourselves afterwards to try and remove some marks and with no effort at all they came out by hand. I hate writing negative reviews but don't waste your money using these people.