I've been going to the surgery since the beginning of last year and I refuse to go anywhere else.
I used to wait to see the next available doctor (wait time is always longer) but then I met this doctor so I started seeing him (great man and doctor!).
I have a serious illness so need to see him at least 6 times a month so I pretty much live there.
I've been throwing up before but the exam rooms are full so I had to wait in the waiting room.
People are shocked to go to the doctor and see sick people??
They don't ask at the desk what you are there for, so if you think it's something serious, go to the ER.
People wait longer to see a doctor than a lot of other people because they are seeing next available doctor.
You will get in quicker if you see a specific doctor, provided there are any more than three doctors on.
These doctors also work 12 hours and have to have a meal break, so you may be waiting for that, too.
When you check in, ask how many people in front if you. It should give you a pretty good indication of how long you will wait, that way you can decide then if its too much.
I've seen people go apeshi* on the receptionist many times! It's always the same "how long?" "I was here before them!" The usual ranting and raving of people too dense to understand that EVERYONE is waiting.
I have made a time appointment at other surgeries and have been waiting another three hours on top of that time so I don't think having appointments will do much to help the wait time.
I always call and ask when my dr is in and how many doctors will be on at that time so I have a general idea of how long it will take.
There are people who like going here for the service and doctors but more and more I'm seeing rude people yelling and cursing and being asked to leave.
Don't like it, don't come.