From the first phone call with these guys I knew it was going to be a bad experience. The lady on the phone was extremely rude and disrespectful. staff there are unhelpful and arrogant. They have no respect for patients.
I DO NOT RECOMMEND. No one told us we had to arrive 15 mins prior to our appt. When we arrived we still had to wait half hour to be seen. Then some girl vomited in the waiting room repeatedly so I went into the next waiting room that I just thought was for everyone. My name was called and I got up to walk to the door and they went back in! They gave my chart back so I had to wait again, this time in the "correct" waiting room where the girl vomited. I'm sickened by the fact that staff expected us to staff in the same room after it happened! Many of the others walked out. I couldn't deal with it as she was right behind me. They are very slow and charged an arm and a leg after we were quoted a lot cheaper on the phone. My doctor actually referred me to another place but said i could take referral elsewhere. Should have read reviews before going here.
The staffl who did my xray was rude and snapped at me when i asked how long the results would take to finish. Staff x-rayed my hand which was sprained, and wasn't careful as to how staff handled it. Staff caused pain and didn't bother to ask or check with me first before roughly touching it. Long waiting times, many of the staff members are not friendly. This has happened a number of times. Staff need training with their people skills.
I would not use this place if your gp provides you with a referral for a ultrasound ( if pregnant) I would ask for another place reason being if you dong mind waiting 1 hr 22 mins past your booked appointment time and having to hold onto the water that you had to drink prior to your appointment time then
Use this place
Their staff are rude and I really urge you don't bother asking when you will be called as you will have staff walk past or asking for them to perform a miracle and don't bother asking why it takes them so long to call you in as you will get a I dont know oh and also they don't bulk bill for every thing even though I have evidence of being bulk billed for the same type of ultrasound prior they still blatantly said they have never bulk billed this service
The way you run your place of business is bad
Also with staff standing around laughing talking with a room full of patience waiting outside while their busy talking and laughing inside behind their closed doors such a professional look oh I went to the toilet given how long I had to wait over 5 times