Like most of the other reviewers I did NOT have a pleasant experience with this company. My ensuite shower was leaking so I called them for a quote. The repair price was expensive but I thought it would be better than renovating the entire shower since there is no way I can find the same tiles now. The technician came out a week later and started grinding away inside my shower. I was wondering if they knew what they were doing since it took a very long time and they left a very rough finish to most of the corners inside my shower. They applied what seemed to be ordinary grout very roughly so it was quite obvious that the shower had been repaired since the beed was so thick. I was not happy with the finish at all. After only a few weeks the shower started to leak again and so I called Megasealed to complain. They refused to send out another technician for weeks until I threatened them with going to Fair Trading since my floor and walls were getting badly water damaged. I demanded my money back as they supposedly offer a money back guarantee but they refused. I found a DIY leak repair kit online that someone else recommended. I tried this after having to scrape out as much of the Megasealed grout that I could. My shower has not leaked since. Looking back I should have tried this first. The price was a fraction of what Megasealed charged me. I just want to get over the Megsealed nightmare and want nothing more to do with them. I now have another shower that is leaking in my main bathroom and will be repairing this one myself with the kit. Would NOT recommend Megasealed.