Morffew Photos

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Reviews of Morffew Photos

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  • Kiki67  Newbie   1 review
    I have never experienced worse customer service in my life and would not recommend this business. From the top down, the service is rude and unprofessional. And the end result is amateur and expensive. Time frames are never meet. We waited 9 weeks for a few photos (well exceeding the contract) without so much as an apology, rather "you'll get them then you get them"! Unbelievable.

    6 months ago - 14/12/2012 via TrueLocal mobile web

  • Vivi 2012  Newbie   1 review
    Bad quality, bad customer service, takes long time to get pictures... Do not recommend at all

    8 months ago - 10/10/2012 via TrueLocal mobile web

  • Cappa3   4 reviews
    At Morffew photos today, staff were lovely and helpful.
    Photos amazing!
    Highly recommend .

    8 months ago - 06/10/2012 via TrueLocal mobile web

  • My2bob  Newbie   1 review
    Don't use these photographers! The level of customer service was appalling and the managers even rude. They didnt do what I asked them to and when I complained they told me 'tough luck'. It was the worst retail experience I have ever had, I am shocked by how rude the manager was! I agree with other reviews too.....they took longer to get the photos back then they originally said.....There are plenty of good photographers out there, use them, not Morfews.

    9 months ago - 17/09/2012

  • Josephz  Newbie   1 review
    Kept me waiting for 6 weeks. Every time I called (four times) to ask if the photos were ready, they kept saying "Will be ready, if not this week then next week"; and next week, the same saying. In the end, they got annoyed and told me 3-8 weeks waiting is normal; but actually on contract it is 3-6 weeks.

    One of the photos I've got has a major defect -- one person's arm was shaded by probably the lamp. Not very professional photo shots.

    All I remembered was the sales pushed me for more photos from that short session, which are expensive and without soft-copy.

    04/10/2011

    • Vivi 2012 Newbie 
      I don't recommend them. The customer service is very bad. I had to choose from quite a few shots but none of them were anything special. They get you to wait for 6 weeks to do what?

      8 months ago - 10/10/2012

      REPORT
  • babababy  Newbie   1 review
    Unsatisfactory customer service, majorly lacking in communication. Not an enjoyable experience. I would recommend hiring your own photographer, it would end up much better value and you would have some kind of control over the photos. In recommending getting your own photographer you would get some time to choose your photos or better still given a digital copy. At Morffew you choose the photos you want within an hour of the shoot and all photos you dont pay for immediately are deleted. So you pay only for a hard copy on the spot, a regular size photo( the ones you got developed for a chemist in the old days) are $45.00 per print, unframed and take between 3-6 weeks to receive. Their is a surcharge for getting them earlier or urgently as the say. I must state this is a personal review from my experience and unfortunately I can not recommend them.

    20/08/2011

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