I am/was a long time patient of this centre but lately the standard has dropped incredibly low. All the good staff appear to have jumped ship and so has the customer service. The utter rudeness from the front reception staff is disgusting and immediately turns you off as they make you feel like you're interrupting them and as the below comments have stated you cant even speak with management no matter how many times you call or go in, their "unavailable" even though you see the staff go and ask them to see you. I am leaving the centre with my family and wouldn't recommend them to anyone anymore. Its a shame but a centre in Kallangur open late and weekends so I think they'll see a lot of people move there. The Doctors actually aren't to bad at Murrumba Downs but the staff Is the left down. No one wants to put up with that when they're sick.