My wife and I had a lovely meal tonight and a bottle of red wine to compliment our food. Unfortunately this is where the positive comments end. We were enjoying our main and last few glasses of wine when the wait staff began sweeping and then mopping the floors around us. It was not late in the evening at all (they started at about 7.45pm) but they where noisy and the fumes from the cleaning products where awful!! Given that we are paying good money for a meal and a bottle of wine we found this to be extremely off putting and rude. We were made to feel that we were an inconvenience to them and felt that we should leave due to "being in the way of their cleaning". We understand that restaurants need to clean and wipe tables, but really Mystic staff is it necessary to completely spring clean and move all the tables, stack chairs on top of tables and move them (noisily I might add!!) across the floor whilst you still have patrons eating their main meal??? Not only did you miss out on us ordering desert and coffee, we will not be back and will not be recommending your restaurant to any of our friends and family. Poor form and extremely rude!!!
I went to Mystic Pizza and Pasta for breakfast over the long weekend. Service was fantastic and the food was great. I am very hard to please when it comes to Eggs Benedict but the eggs were runny, the hollandaise was fantastic and coffee was perfect. Highly recommended.
It was a great meal, Gnocchi, entre size which was huge for my little somach! Coffee wasn't half bad either, the only thing that really let it down, was the over staffed, crowded feeling you got from the 4 girls standing at the counter, nearly all waiting on you. Taking your plates as soon as you finished, always asking if you needed anything, when you just want to be let be and enjoy the dining experience.
Have tried on two separate occasions with take away orders [both gluten free and 'normal'] and was not impressed with the quality of the pizzas. Whilst they can use a gluten free pizza base, the staff don't seem to always be aware of gluten free and other dietary ingredient and preparation requirements. Therefore, they are not gluten free. A 'normal' potato pizza tasted like burnt oil and was uneatable and a prawn pizza contained only 1 prawn! We did receive a 50% refund on complaint, but will not be returning.
We come all the way from Romsey to eat at our favourite restaurant and myself and my husband are never ever disappointed. The food is excellent, staff so friendly and prices are so reasonable. The quality of food is of a high standard when dining in the restaurant or arranging takeaway. We have also recommended this restaurant to our family and friends too and they love it as well!