I went to sth Melb day spa... The desk was unattended for 8mins before any one noticed I was there :( then my half day package was performed a way they use to 10 years ago... No robes, slippers given- the massage didn't even hit the firmness I asked for, the facial was also very old way... The stripping of the mask felt like was ripping my skin off oppose to steaming a cloth infused with essential oil to clean it off:( the pedicure was uncomfortable sitting on a dining chair, not necessarily comfortable & that polish was a beautiful colour the application was petty... I know you have only been there a few weeks, but you need guidance thru new age pampering, please go out & get pampered yourself, because the technique you are using is ancient, the facial massage was bad, all nerve endings were missed & fresh water should always be used to every cleanse. Sorry guys, but that experience was a blast from the past for me, I will not recommend or be back but all the best!!