Experienced my first appointment with Patricia last week and was thrilled with her work. My hair is short, thick and a little unruly. She was presented with an absolute mess. Most hairdressers take a while to get used to my hair and sometimes, but rarely, I will get a half decent cut on about the sixth visit. She surpassed any expectations I had of her and gave me the perfect cut and colour first time round. She is super efficient and very pleasant, making the whole experience perfect for me.