Like you no doubt, I often find it frustrating dealing with tradies. They don't answer the phone or get back to you promptly, they don't turn up on time and leave you hanging around, they seem to suddenly find extra things to add to the price, and they often leave you with all the mess to clean up. And once you've handed over your hard earned dollars - you never hear from them again!
When I set out on my own and started Need An Electrician Pty Ltd a few years ago, I made a promise to myself that my customers would never experience this sort of bad service and stress when dealing with my company.
So we have strict procedures in place to ensure we treat our customers how we like to be treated ourselves.
THE SYDNEY ELECTRICIANS YOU CAN DEPEND ON
1 - 100% On Time Guarantee
We guarantee to arrive within 10 minutes of our confirmed time or take $100 off your invoice.
2 - Fixed Price Guarantee
You will receive an upfront fixed price guarantee, assuring you have no extra costs.
3 - Quality Guarantee
We will return and fix it for free if it's not right, plus provide a minimum 12 Month warranty on all parts.
4 - Cleanliness Guarantee
We will leave your place as clean as it was when we first arrived.
SERVICES WE PROVIDE AS ELECTRICAL CONTRACTORS IN SYDNEY
Lighting: The right lighting in each area makes a huge difference.
TV, Data and Phone Cabling: Want access in every room? No problem.
Garden Lighting: Create night time wow factor and improve security in your garden.
Surge Protection: The best way to protect every piece of equipment from storm surges.
Switchboards: Old switchboards are seriously dangerous. Is it time to upgrade?
Rewires: How long since your wiring was checked? Old wiring is a big fire hazard.
Ceiling Fans: Cool down you and your home and office with a ceiling fan.
Smoke Alarms: There is a house fire in Australia every 26 minutes is your family protected?
We can help, Call Us NOW 1300 191 330
Reviews of Need an Electrician Pty Ltd
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I wish to thank Andrew and his team once again for their very prompt, friendly and professional work. I have used Andrew's services in the past and have been very pleased and I have no hesitation in using Andrew's services into the future and recommending Andrew to family and friends. Thank you Andrew!
Andrew is one of those rare tradespeople you find that is so honest, friendly and does a fantastic job - and an all round nice guy! We dealt with Andrew over a year of an extensive renovation and was a breath of fresh air given some of the trades we were dealing with. I highly recommend Andrew for any job big or small. Would use Andrew again in a flash.
Excellent electrician! Turns up on time, friendly and a can-do attitude. Did several jobs here including installing (and recommending) LED lights in our kitchen and dining room. No mess, quick and efficient. Highly recommended.
Have used Andrew a number of times over the years and always found him fantastic to deal with, returns calls, turns up on time and his work is great and he is reasonably priced. Nothing is ever too hard and he has been more than accommodating with changing schedules when we have needed him at short notice. I can't recommend him enough, if only other tradies were this easy to deal with..
Talk about great service! I called up to ask about fitting a light and they were here within half an hour and were able to fit it that afternoon. Good price and great service. I would not hesitate to recommend them.
I was looking forward to using this sparky based on the good feedback below. Sent an online enquiry through this website for a quote and received no reply after 4 days. Called up to follow up to be told they didn't receive my enquiry and that they charge a "$45 diagnostic fee" for visiting before they can give a quote. If you go ahead with the work, this fee is waived, otherwise you have to pay it before a quote is given. Odd how none of the reviews below mentioned this?! This is unheard of in business practice today. I am not prepared in principle to fork out $45 just so I can obtain a quote which might not be favourable to go ahead with. I assume this fee is to recoup their "arrive on time else we will pay you $100" costs!
Thank you for your comments, Yes your email did slip through our systems, we have been over whelmed with work and I have been sick. So I do sincerely apologise for not responding promptly.
You were advised on the phone, upfront about our diagnostic fee and declined to use our services. It seems unfair that you review our business when you have not experienced our services? There is 22 5 star reviews below from people who have used our services.
What I also explained to you on the phone, was that the fee was waived if you go ahead with any paid work, it is in our best interest that our customers proceed with work
These days few electricians donā??t have some form of a diagnostic/ call out fee. The difference is that we advise you upfront on the phone about it and donā??t try to hide it in fine print or hidden charges.
We pride ourselves on turning up on time and take our guarantees very seriously!
I wish you all the best and hope your job completed, safely, efficiently and on time
I can not recommend Andrew enough! After all my experiences of dealing with tradesmen it's hard to believe one like this really is out there, it was like a breath of fresh air! He did everything he said he would and more, did a great job, was very professional, friendly, reliable and honest. Don't hesitate to call him, you will no regret it! I would recommend him to anyone without hesitation. Jody & Alistair, Summer Hill.
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