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I just had a waxing appointment with Neo Nails in Toongabbie and it was my worst nightmare!! The customer service was below zero and horrifying!! The person who did it for me was a very hard hearted staff and when I was in severe pain staff did not even bother to look or care for my pain but simply put baby powder on top to cover the bleeding which had started from my underarms!!! This was my worst experience at a salon and will never EVER go there again in my life!!!!read more
Never again. Went in for a simple gel polish; no prep apart from having the ends of my natural nails violently sawed off with a heavy file, no manicure, had my nails painted from a near-empty, grubby gel bottle and the result was lumpy nails that cracked vertically after only 6 days. My natural nails are now split ... NEVER AGAIN!