Hi there, I would love the opportunity to discuss this matter further. Below average customer service it not something that we want to be known for. Call me anytime on 0401951297 James Anderson Managing Director Normark Landscapes
The team at Normark Landscapes were brilliant to work with from the design team through to the construction. The service they provided was second to none, always ahead of schedule and extremely professional throughout the whole process. Their attention to detail and the genuine care shown made things especially easy for me and my family as we could go along with our daily routine knowing the Normark team would reliably show up every working day and get the job done, exceeding our expectations. We couldn't be happier with the end result our landscaping looks fantastic I have full confidence in recommending Normark to anyone.
Normark responded to my email query relatively quickly; however once they realised that all I was after was a relatively small job, they said they would get their garden maintenance guy to call me. He never did. I was willing to spend up to $5,000 to renovate my modest garden.
Hi there, I wasn't aware of this matter. We attempt to treat all clients the same regardless of how much they are spending. Obviously this situation slipped through the cracks and for that I apologise. We are not perfect and we are always trying to improve. If you would like to discuss this further, please call me directly on 0401951297 James Anderson Managing Director Normark Landscapes Ps. Sorry for such a late reply- I wasn't aware of this review..
My backyard landscape has been transformed from moonscape to oasis:) Normark Landscaping Melbourne were fantastic from ideas and suggestions, friendly and prompt response, through to the end result - a gorgeous garden. For all your landscaping needs I couldn't recommend Normark enough.