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I service my vehicle from cmi toyota but this time i got it done from prospect north point toyota .seating waiting area is so small and also the didnt wash my car and vacum .got the dirty car bk.customer service was ok not as i expected .sent email got reply next day for fixing the date for cleaning but after my reply thy never reply bk with date and time for free cleaning .pathatic exp .they give to their customer
The service department did such a bad job on my car as after they fix my brakes, in just a matter of one week the brakes came loosing and I had to bring it to my local mechanic who told me they have put the brakes on reverse so everytime it is rewinding and eventually the brakes come loose. What a bad service by toyota technician. Will not go back anymore!
I've never seen such a rude car dealer tried to force the customer to a car. My friend wanted to buy an used car so we went to look around in Main North Road. Because he likes TOYOTA we went to the northpoint used car first. He did a test drive and before negotiating the price we asked the salesman to check if he could get a car loan and how much he should pay back each week. The salsman said we picked up a car he would figure out the loan. I told the salesman weread more
I'd heard some good things from several friends who'd taken their cars for service at Northpoint Toyota in prospect and was blown away by the whole experience. So easy to deal with from the booking over the phone, to the greeting when I came to drop my car off all the way through to the call a few days later to see if everything was okay. I knew exactly what it would cost beforehand and they even gave it a quick wash and vacuum for free!! I trust the team at Prospect andread more
Nothing worse when you pick up your car with additional problem. I have been a loyal customer for Northpoint Toyota when I bought this car from hill cress Toyota and using their service each with no issue. Due to relocating area of living, I chosed prospect Northpoint to service my car. Twice I had them to service my car, twice I hv received the car got problem after I picked up. From rough idle and feels like you sit on a vibrator machine really they did not check the timing beltread more
Good day i also had same problem brought my car for regular check up and maintainance its a brand new car at a while when i got home i notice the car had damage and inform them right away. After bringing to them said they did do anything and wont admit their fault. Such a shame from them. Bad service and wont admint any fault as if their employee are all perfect.