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The service department did such a bad job on my car as after they fix my brakes, in just a matter of one week the brakes came loosing and I had to bring it to my local mechanic who told me they have put the brakes on reverse so everytime it is rewinding and eventually the brakes come loose. What a bad service by toyota technician. Will not go back anymore!
I've never seen such a rude car dealer tried to force the customer to a car. My friend wanted to buy an used car so we went to look around in Main North Road. Because he likes TOYOTA we went to the northpoint used car first. He did a test drive and before negotiating the price we asked the salesman to check if he could get a car loan and how much he should payread more
I'd heard some good things from several friends who'd taken their cars for service at Northpoint Toyota in prospect and was blown away by the whole experience. So easy to deal with from the booking over the phone, to the greeting when I came to drop my car off all the way through to the call a few days later to see if everything was okay. I knew exactly what itread more
Nothing worse when you pick up your car with additional problem. I have been a loyal customer for Northpoint Toyota when I bought this car from hill cress Toyota and using their service each with no issue. Due to relocating area of living, I chosed prospect Northpoint to service my car. Twice I had them to service my car, twice I hv received the car got problemread more
I took my Hilux to Northpoint Prospect couple weeks ago to get it serviced. As it's brand new, i was worried they won't look after it. Boy was I wrong. They did everything to perfection. Even gave it a quick wash and vacuum which was a nice little touch. Will be going back there for sure.
I have 2 Prados which I have serviced at Northpoint Prospect. For longer services I choose to use a loan car which is most satisfactory. For shorter services I use the booking system which gives me an appointment time and I read the paper in the waiting room; usually takes under an hour. You get a good feel for a place when you become a fly on the wall, listeningread more
I bought a 2008 Toyota camry Alties 6 months ago and it needed a major service and I preferred to get the service done from a reputed authorized service center, So I have booked my vehicle into the Prospect Northpoint Toyota Service Centre to get it done.' They advised the major service includes full car wash and vacuuming of the interior. I also requested theread more
I had a cruise control problem fixed and i took my car to Northpoint toyota thinking that they genuine and reasonable.They took 2 days to diagnosis,that itself cost me more and fixed cruise on 3rd day with a big PAINT DAMAGE on the door. Notified them immediately,but they refused to fix it and the management try to blame me to cover themselves. I contactedread more
I needed a major service (40,000km service) plus replacement and repairs for my 10 year old Toyota Troop Carrier prior to some rough outback 4WD travel. After receiving a detailed quote, I booked my vehicle into the Prospect Northpoint Toyota Service Centre for this work to be done. I found their service department very female friendly and theirread more