- JOYNER, QLD
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(07) 3882 0... (07) 3882 07770411 851 ... 0411 851 829
- Removalists
21 fully equipped trucks servicing Brisbane and surrounding areas, as well as eastcoast of Australia.
Attractive hourly rates. Insurance included. Professional and friendly staff.
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Reviews of Northside Removals
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tom@margat Newbie 1 review
We moved a very short distance in late December. They were kind and helpful when taking our business, but after the move we never heard from them. We were left with a dented and scratched fridge door, our artwork was picked up with dirty hands and fingerprints were left on our valued paintings, heavy boxes were stacked on light boxes, labelled boxes were put in the wrong rooms.
Excess boxes and packing paper were not picked up and refunded, as promised.
Customer service was poor and they were unhelpful.
A small positive: our fridge door was replaced at the removalists expense after making several phone calls.
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J McKellar Newbie 1 review
From our initial phone call to the depositing of our final item in storage we received nothing but friendly, efficient and professional service from Peter, Daniel and Vinney. We would not hesitate to recommend this company to family and friends and intend to use them again in the near future when more items will require moving.
John & Sandy -
Mel&Jas Newbie 1 review
Shame the owner lacks customer service skills. Removalist guys were great. The owner, wasn't at all helpful when it came to replacing two marble inserts that got broken regardless of insurance being included in price. He had 3 weeks before Xmas to organise and instead, I had to feed my family Xmas day with two big holes in my table. After 7 weeks and threatening legal action, he had his workers drop them off to my house. Couldn't even do it himself. I wouldn't recommend using these guys and if you do, goodluck if something gets broken. Don't hold your breath waiting for it to be fixed. -
freddo22 Newbie 1 review
I would NOT recommend these removalists. They were very pleasant when I booked them and that is where it stopped. They arrived late, and charged us from the time they were supposed to start. The two removalists spent more time arguing between themselves then actually moving the furniture. They broke a piece of furniture and told me that it was not good quality and would not take any responsibility for it. We have two televisions that are broken and they charged us a heavy lifting fee without disclosing this at the time of the quote. We were required ourselves to do multiple loads with the ute whilst they were busy bickering. If you do hire these removalists be prepared to do a fair amount of the work yourself as it was explained to me that they did not like it when you did not help. -
Dear Peter,
Thank you ever so much for your prompt and fabulous service. Even though we were only transporting 1 item and called at rather short notice your team were fast, reliable and professional.
You have restored my faith in removalists after a bad experience some years back. If we ever have to move again (although I really hope we don't) I will definately be in touch again.
Regards,
Kylii, Tom and Michael Hobson. -
sparkyness Newbie 1 review
Dear Peter
THANK YOU!! Your team was amazing. We will be using you guys again very soon for SURE. I really appreciate that you have been able to come to our rescue at such short notice. It was a big move and the guys should be proud on their acheivement.
Have a lovely afternoon.
Cheers
Kirsten Roberts. Q.U.T. -
Fuzzy Newbie 1 review
Dear Peter
Allan and i would like to extend our appreciation of the jobs your firm did for us. Lester and Bill are to be congratulated on their work ethics and manners. They were great ambassadors for your business.
While we won't be moving again, we would be willing to recommend your business.
Thanks again.
Shirley and Allan Voss. -
Northsider Newbie 1 review
They were ever so friendly & helpful when i booked them to do our moving, advising attractive prices covering everything from the truck, the men and insurance. Problems occured from here on in and they wanted nothing to do with it. Firstly the guys were half hour late. They were rude and made offensive comments on our belongings. Mostly disappointed with the amount of our stuff damaged inclding non breakable items like a plastic kids dinner setting absolutely smashed. We understand some level of moving damage but this was ridiculous. The way furniture was placed in the house was unsafe with a bed standing upright against a window falling over damaging more stuff. Rooms the guys were advised not to put anything in had stuff left in them, items were found days later left on/next to our fence not put with the other stuff. When contacted we were advised that the insurance paid for did not cover us for anything because we had packed the boxes ourselves, this even seems to include the lounge chairs that were not in boxes also broken. A return phone call promised to advise their boys comments of the fallen bed and personal remarks has not yet been received. I wouldnt recommend this group, however friendly and helpful they may seem during the initial stages.
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